Reviews

This profile includes reviews for CCM Finance LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

CCM Finance LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  CCM Finance LLC

  PO Box 850307 Richardson, TX 75085-0307

• 

  CCM Finance LLC

  224 W Campbell Rd PMB 516 Richardson, TX 75080-3512

• 

  CCM Finance LLC

  202 Range Dr Garland, TX 75040-5012

Review Details

• Review fromSthara E

  Date: 10/25/2022

  1 star
  This is a terrible company I'm having the worst experience of my life! **************** is horrible! They don't help you solve issues! The car notes are extremely high! They are a scam! I suggest you wait they make they own fake contract and say you signed it.

  CCM Finance LLC

  Date: 10/28/2022

  We would like the opportunity to investigate your feedback further. Based on our research on the sales process, all balances are disclosed prior to signing the contract. We will gladly send you copies of the pre-approval along with the contract. We will continue to further investigate your account to ensure we resolve any other pending maters. We would like to partner up with you and receive additional feedback. Please contact us to XXX-XXX-XXXX.
  Thank you
  CCM Auto Finance LLC

• Review fromLeslie T

  Date: 10/13/2022

  1 star
  This has been my worse experience I've been paying almost **** in monthly notes just to be told that my insurance isn't full coverage it's just insurance on the car. I do not recommend this company to anyone ! It would be better if they just did one simple monthly payment

  CCM Finance LLC

  Date: 10/14/2022

  Thank you for sharing your concerns. After a thorough investigation, we found that the requirements of insurance were clearly communicated to you at the time of sale when you signed and agreed to these terms. Based on the contract terms on page 3 of the agreement to keep the motor vehicle insured, customers agree to have physical damage insurance with comprehensive and collision at $500. If at any time the customer fails to give CCM Auto Finance insurance updates, we will enforce our lien holder's right to force place Collateral Protection Insurance (CPI) to protect the collateral. At the time of sale, a document was signed by the customer with additional CPI information releasing coverage details. This document is stored under our customer's files with customer signatures. For further assistance Please contact us at 800-619-3986.
  Thank You CCM Auto Finance LLC

• Review fromRitaa W

  Date: 10/07/2022

  1 star
  Lost my job so got Behind on payments . I believe someone named *** or ******** said I owed $3500-3700 which I paid now they saying I owe $1000 and that they emailed and called me to lmk BUT NEVER DID. Oh not to mention they're trying to pick the car up fron the tow yard AFTER I PAID. When I ask if they do that can I get my money back because what's the point of paying if y'all trying to transport my car no one seems to have the answer. But it's ok! Y'all don't know who y'all messing with ! I should've read reviews before going to the car lot. Since y'all want to play I'm finna turn up on y'all ***** boy I can't wait ! Y'all gon hate me as much as these people hate y'all ******.

  CCM Finance LLC

  Date: 10/12/2022

  CCM Auto Finance prides ourselves in assisting customers to the best of our ability. As the servicing company, we enforce our lien holder right when an account is outside the terms of our contract and communication is nonexistent. When an account is under repossession the customers are held responsible for all past-due balances including payments that will hit the account during the time the vehicle is under this status. Before a vehicle gets transported back to the car lot it is customary to notify the customer. Based on our research we determined the root of the issue was lack of communication, At the time our customer retrieved the vehicle we were not made aware of her concerns, but we will be more than happy to assist her in clarifying any of her other concerns.
  For further assistance Please contact us at ************.
  Thank You CCM Auto Finance LLC

• Review fromBreeyonna W

  Date: 09/07/2022

  1 star
  This place is a complete scam! I just put $8000 down on a 2018 Range Rover and I've had it for only 2 months, last night at 3am I'm sleeping my neighbor comes and knocks on my ***** telling me there is 2 strange men outside taking my car I was scared and confused no one ever told me my account my in default I'm only 2 payments behind because they added this "INSURANCE" onto my loan but I told them I already have insurance I had to pay $948 to get insurance at the dealership now all of a sudden I have a charge of 300 extra each payment t for "insurance" when I already told them to take it off and that I have insurance! I even sent proof of insurance to them they still didn't take it off and made my account look way past due with this when it's not and I set up a payment arrangement with the rep for Monday for the money that I due owe and he told me the insurance charges would be taken off and they STILL ARENT!! before any of this happened so I'm very confused, now I'm calling to get my vehicle and they're telling me I can't speak to someone u til 11am which is crazy how they can just take your car and not have to answer to you about what's going on. This is very crazy how they can take a vehicle I just paid almost $10,000 for and now no one is answering! Save your self the hassle do not buy from them they are nothing but scam artist who talked me into buying this high car in the first place when I came in for a different car a ******** and it was only suppose to be 5-6k down and I ended up leaving with a Range Rover and out 8k down plus $948 of insurance 2 months ago!!

  CCM Finance LLC

  Date: 09/21/2022

  Thank you for taking the time to communicate to us why our company did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve any issues. Based on our research Mrs. ******** had a promise to make a payment on 9/2/2022 for $1,098.19. This payment was not received. Before placing the account out for repo on 9/2/2022 we called texted and email our customer. The vehicle was picked up on 9/7/2022 we received a call from the customer on this day. She said she was not aware of the lack of insurance payment and chargeback on the account. We gave her all the information needed to get the vehicle back and belonging and on that call, Mrs. ******** told the agent never mind and hung up the call. Please contact us at XXX-XXX-XXXX.
  Thank You CCM Auto Finance LLC