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About

Important information

  • Customer Complaint:
    This profile is for SprectrumVOIP, which provides PBX and voice-over-IP services to small to mid-sized businesses.

    This profile is NOT for Charter Spectrum, the company that provides cable TV, internet and telephone services for residential customers. If you are looking to file a complaint against Charter Spectrum, you will need to visit this profile:

    https://www.bbb.org/us/ct/stamford/profile/cable-tv/charter-spectrum-0111-110075917

About This Business

BBB Accredited Since: 11/9/2009

Years in Business: 29

Products and Services

We provide VoIP (voice over IP) services to businesses.

Business Details

BBB File Opened:
1/30/2003
Business Started:
5/1/1997
Business Started Locally:
5/1/1997
Business Incorporated:
4/6/2009
Type of Entity:
Corporation
Alternate Names:
SpectrumVoIP, Inc.
Spectrum CTV
Business Management:
Mr. David Leidy, President/CEO
Mr. Erik Sedgwick, Chief Product Officer

Additional Contact Information

Principal Contacts
Mr. David Leidy, President/CEO
Ms. Pamela Leidy, Director
Customer Contacts
Mr. David Leidy, President/CEO
Mr. Erik Sedgwick, Chief Product Officer
Ms. Pamela Leidy, Director
Fax numbers
Primary Fax: (972) 692-0459

Additional Information

Payment methods
  • American Express
  • Cash
  • Check
  • Debit Card
  • Discover
  • MasterCard
  • Visa
  • Credit Card
Refund and Exchange Policy
Our Terms of Service on our website list the options available.

Latest Reviews

  • Hasanain A

    "Our experience with Spectrum VoIP has been extremely frustrating. We have made multiple attempts to cancel our service, but each time we contact them, we are given different instructions on how to complete the cancellation process." ... Read full review

  • Jay P

    "I'm not surprised when I read all the reviews before me. ALL of it rings true with my experience as well." ... Read full review

  • Gee M

    "How can they possibly have an A+ rating? It's probably because their lawyers figured out that they can structure their contracts so that they are never at fault." ... Read full review

View all Reviews

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