Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Refund Advisory Corp has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforRefund Advisory Corp

    Property Tax Consultants
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    15 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Tom L

      1 star

      04/23/2024

      I received at notice in the mail at our house from REFUND GROUP, Refund ***** It's search of public records showed we would loose $3054. 54 if we did not act soon. So I call. The lady told me basically what the letter asked. I sort suspected this was a scam promotion. So I began asking questions. Who are public agencies? She would not tell me. I responded, if it's a public agency why not? She still would not answer. Then I asked what fee they charge. She would not tell me. I'd have to make an appointment for a Notary to come to our house and verify our ID and then answer all my questions. At this point I said....this sounds fishy and like a scam. She said a recovery specialist would call. 2 hours later he did. He identifies himself and then says I have threatened them. I replied......I have not. I asked simply questions and the refused to answer. He then ended the call by saying well I'm sorry goining to loose out on a refund. Good Luck..and then hung up. I'd run from this firm.
    • Review from Veronica E

      1 star

      12/27/2023

      I STRONGLY RECOMMEND YOU DO YOUR RESEARCH AND ATTEMPT TO DO THE FILING ON YOUR OWN BEFORE USING THIS COMPANY!! When I was contacted, I was told my refund was going to be $1200+. Yes, they did tell me the fee was half, but they said my alternative was that I was going to just be lost out and come to find out I couldve filed myself and received my refund without any fees. Hesitantly I went along and signed the paperwork and expected to receive at least $600 in refund six months later I receive a check for $370. What they dont tell you is the additional 300+ was going to go to my mortgage company as part of the escrow. It was my responsibility to contact the mortgage and tell them to run a new escrow analysis in order to receive a refund towards my payment or something like that. I would not have known to contact my mortgage company to ask them for a new mortgage escrow analysis if I hadnt called the complain in the first place. Again, I just feel theyre taking advantage of people who are brand new homeowners, and arent up to par with knowing the ins and outs of filing taxes.
    • Review from Kasey B

      1 star

      12/12/2023

      Do not use this company. They will scam you. They are looking for people to take advantage of and will not let you out of the contract. They are very rude. I spoke with a man named ***** and a woman named ****. They were very rude to me. ***** screamed at me because I was asking for my mom to be let out of this contract because she did not understand what she was signing. They are looking for elderly people to prey upon and are taking advantage of them. Watch out for them.
    • Review from Tommy S

      1 star

      11/17/2023

      Well, I must agree with the majority here. My card said my refund was about ******* and RAC received 2 checks totaling about *******. I got a check from them for ******. What was never explained was them keeping future savings not yet realized. If signed off on that it was not knowing. This should all be explained up front but that's the way our world is these days. Simply put RAC is guilty of misleading practices and I am just another Mr. ********* I must say they processed paperwork that I neglected and that's worth something but paying them for future savings is not revealed or obvious. They have you believe up front that 50% of the refund goes to each party and that simply is not true. Good luck and consider them an institution for another ****** in life. That acronym would be IFALIF. That has fail all over it!
    • Review from Joe R

      1 star

      10/29/2023

      I made the mistake of signing up with this company and then changed my mind but they will not let me off the hook. They stated that it is a legal binding document and I cannot cancel even tho I called the same day. They are preying on the elderly and should be investigated. I am now a nervous wreck over signing these documents. Do not make the same mistake as I did !!!
    • Review from Jeffrey B

      1 star

      09/19/2023

      This is a scam! We waited 7 months & heard nothing. Then we figured out how simple it was to file and did so. Received our refund. A couple of months later we started getting bills from RAC for $1850.00 for doing nothing! We have called them many times and no one answers or returns calls. Do not use RAC! Filing is so easy to do yourself.
    • Review from leanna V

      1 star

      07/27/2023

      I just received my refund. It is about 30% less than expected because of added on current year which was not refunded. I received $353 of $2,630 refunded. What a sham!!!!
    • Review from john (jack) k

      1 star

      06/21/2023

      this company scams you in to signing paperwork.............its a scam, run as fast as you can.its been almost 9 months and i have received nothing. they tell you the state owes you money, won't tell you where the money is coming from. if your state owes you money call the state comptroller and collect yourself, unfortunately, I found that out to late.the texas comptroller knows about these clowns.
    • Review from Silvestre C

      1 star

      05/19/2023

      I had a notary come to my house and gave me sign a bunch of paper work. He then wrote an amount on a folder of how much of a benefit I should expect from their services. When I received the check the amount was much less. They are misleading the community and taking money in exaggerated amounts. It is not clearly stated anywhere. He didnt explain their fees and I even asked him if I would be getting the amount written on the folder under total benefit which is ********. The check that came in is for ******. What a scam.
    • Review from Curtis B

      1 star

      12/07/2022

      When I asked ***** about what we had to pay for his services, he said nothing, that the state pays them. Since September of 2022 and they kept saying that the state was late on processing our refund. On November 28th, I called and the lady said our escrow company should have gotten the check. I then called my escrow company and no such thing had happened. I called The refund advisory corp again and she told me the same thing. Yesterday Dec 6th I called their company again and asked about the check and why the check was short because I paid closed to ******** to the school tax, he then told me that they received half for their services and that I would not receive a check, and that the credit would show up on my escrow account. Why don't they explain the fee and what exactly the process is, instead of lying to you about receiving a check? Of course taxes are lower because i turned 65, but actually they charged 100% of our refund for last year. now I do not pay the school tax , so my taxes are half as much as they were.

      Refund Advisory Corp Response

      12/12/2022

      We spoke with Mr ****** a few days after this complaint and explained the recovery process and he said that he understands. We hope he enjoys his tax savings and received any overages from his mortgage company.

      Customer Response

      12/19/2022

      I did not volunteer to pay 100% of our refund . The way they do business is wrong and they don't explain what you're getting correctly. He is getting away with our hard earned refund and to me it is not okay to lie to someone. When someone lies to me, I don't do business with them again. I will be removing them from my account. So far my escrow account is showing -893 dollars, which means by May the

      Refund Advisory Corp Response

      12/20/2022

      The client initialed and signed the paperwork which clearly explained how are fees are earned. Now that his taxes have been reduced, his escrow will be positively affected. If he is experiencing a deficit in his escrow account then it would have been much worse had we not helped him with his exemption. The mortgage company should analyze and recalculate his escrow after they have paid this year's property taxes and he should find that he is in a much better position because of our help.

      Customer Response

      12/31/2022

      The method of how they present their service is misleading by telling the clients that they get paid by the state comptroller and to explain to the clients what you are signing with excuse to save time. They make you think that you will receive a check for the over payment you paid for property tax. I called several times asking why I haven't received a check and their excuse was the state hadn't processed it yet. It wasn't until the third time that He explained I would see it as a credit for my taxes.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.