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Find a Location

Glorious LLC has 1 locations, listed below.

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    Business ProfileforGlorious LLC

    Computer Parts

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7250 Dallas Pkwy STE 400, Plano, TX 75024-4931
    BBB File Opened:
    6/10/2019
    Years in Business:
    10
    Business Started:
    1/11/2014
    Business Incorporated:
    1/11/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Glorious PC Gaming Race
    Business Management
    • Mr. Rashko Temelkovski, Customer Service Manager
    Contact Information

    Principal

    • Mr. Shazim Mohammad, CEO

    Customer Contact

    • Mr. Pat Wachendorf, Office Manager
    • Mr. Rashko Temelkovski, Customer Service Manager
    • Mr. Shazim Mohammad, CEO

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a GMMK pro, keycaps and switches from Comic Con ***. I contacted **************** because the keyboard wasn't working correctly many keys were sticking. I received my replacement keyboard once again put everything together and it was working until I received upgrades from Glorious. I installed a new frame for the keyboard and then keys would not work. I went back and forth with them. Finally I explained I am partially disabled and it's VERY hard for me to keep removing key caps and switches and frames and asked if they would be able to service the keyboard for me. I did not receive anymore contact after them telling me to send the board back disassembled.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TC C

    1 star

    05/16/2023

    Glorious refuses to send out anything when it's a mistake on their part. Zero stars by the way. Better off buying other company products.

    Glorious LLC Response

    05/18/2023

    We are sorry to hear about your experience with us.We thoroughly checked your conversation history with our support team. Our representatives suggested the standard way to proceed and file a claim for the missing keycap, however you weren't happy with the procedure behind it.Additionally, we offered an alternative option in case your original place of purchase cannot honor your warranty claim - at no point did we refuse to assist you further if that is necessary.

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    BBB serving North Central Texas

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