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Find a Location

Red's Indoor Range has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Red's Indoor Range

      1908 W. Pecan Street Pflugerville, TX 78660

    • Red's Indoor Range

      6200 W. Hwy 290 Austin, TX 78735

    Business ProfileforRed's Indoor Range

    Gun Safety
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Red's Indoor Range has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Red's Indoor Range

        1908 W. Pecan Street Pflugerville, TX 78660

      • Red's Indoor Range

        6200 W. Hwy 290 Austin, TX 78735

      Location of This Business
      1908 W. Pecan Street, Pflugerville, TX 78660
      BBB File Opened:
      7/6/2016
      Years in Business:
      26
      Business Started:
      3/5/1998
      Business Management
      • Ms. Karen Zigler, Manager
      Contact Information

      Principal

      • Ms. Karen Zigler, Manager

      Customer Contact

      • Ms. Karen Zigler, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      7/4 came to purchase a rifle. Sales person let me know that I needed a hunting license to make the transaction. I went home and back, they have charged my card and then informed me that I needed a printed I-94 form too. It's downloadable, but the Sales person, his name was ***, refused to print it in store and advised to go back home again for it. I couldn't spend more time on it that day so I told Vee so (politely) and asked them to do the charge back (politely).Days passed and yesterday, July 8th I was able to get back to Reds Indoor Range ********* to buy that lever action. Sales person almost completed the transaction but then they saw a note left by that shift manager Vee on my customer account profile. I didn't know what that note was, but they asked me to come again the next day, i.e. today, so Vee's shift would complete it. Today, July 9th I came to the store again and *** informed me that they won't sell any guns to me. When I asked why he responded "because I thought it was shady" referring to me asking to do a charge back on 7/4. When I asked what is shady about me not having time to drive back home for the second time that day he informed me that that was "not a discussion".I was polite, didn't yell or act weird and didn't intend to anyhow offend Vee or his colleagues on 7/4, 7/8, 7/9. I've ruminated whether Vee had a problem with me personally, but then I've checked their ****** reviews and they paint a clear picture of what kind of service their staff behind arms/ammo counters provide. Range employees there, by the way, are awesome and a pleasure to deal with. I went there almost every week. As well as their LTC instructor, **** - great person and professional.All in all, I had to drive to Reds Indoor Range ********* four times to buy a rifle, wasted several hours of my time and frankly now feel humiliated. Not counting on it, but I believe, an apology and a discount on that lever action would be a proper resolution to this situation.
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      Customer Reviews

      0 Customer Reviews

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