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Find a Location

Waste Connections of Texas, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWaste Connections of Texas, LLC

    Garbage Removal
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1982

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We are a waste hauling company servicing the Lubbock TX area. We can provide commercial service, residential outside the city limits, and large roll off containers.

    Products & Services

    We provide commercial, residential, and construction roll off containers for trash/waste removal.

    Business Details

    This is a multi-location business.

    Find a Location

    Waste Connections of Texas, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5813 E FM 40, Lubbock, TX 79403-7118
      BBB File Opened:
      8/1/1982
      Years in Business:
      44
      Business Started:
      6/1/1980
      Business Started Locally:
      6/1/1980
      Business Incorporated:
      7/31/2000
      Accredited Since:
      7/1/1982
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Waste Connections of Texas
      • Caprock Waste
      Business Management
      • Mr. Rod Parker, Account Manager
      • Mr. Bobby Fira, District Manager
      • Mr. Ronald J. Mittelstaedt, President
      Contact Information

      Principal

      • Mr. Ronald J. Mittelstaedt, President
      • Mr. Matthew S. Black, Senior Vice President
      • Mr. Patrick J. Shea, Secretary

      Customer Contact

      • Mr. Rod Parker, Account Manager
      • Mr. Bobby Fira, District Manager
      • Mr. Ronald J. Mittelstaedt, President
      • Mr. Matthew S. Black, Senior Vice President
      • Mr. Patrick J. Shea, Secretary
      Additional Contact Information

      Fax Numbers

      • (806) 771-3145
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      We canceled trash pickup service with **************** Waste Management 6/5/23. Account was fully paid, cancellation confirmed in writing through their office the next day. No further charges were billed or drafted. We received a bill 8/5/23 from Waste Wranglers billed by Waste Connections/Caprock Waste ************ out of *******, **. We have never initiated communication or business with this entity. The bill was for trash pickup for July, however we have no trash receptacles belonging to any of the aforementioned companies and havent since early June. We canceled the account due to Diversified failing to pick up trash consistently for months to the point service stopped altogether. I didn't pay as I dont have any current service with them and didnt recognize Waste Wranglers or Waste Connection/Caprock and had no business with them. I advised them of this. I sent them an explanation and copy of cancellation email from Diversified along with explanation that we paid our final bill, haven't had receptacles since June and nothing more is owed. But I am now receiving repeated harassing calls from a collections representative threatening to send account to collections.Several of my neighbors are experiencing the same ordeal even so far as being newly billed for non existent pickups as recent as for the full month of August even though they have no trash receptacles let alone service and canceled service months ago but are still hassled for payment. Our entire neighborhood is being terrorized after we were given no choice but to cancel due ******************* going, for lack of a better term, AWOL. Endless mechanical, personnel, weather, technical issues etc. Consistent missed pickups til they just stopped coming at all. This started last winter and came to a head in May. Still though I paid in full 5/9/23 and canceled 6/5/23. Meaning I even paid in full for a month when virtually no trash was picked up.We need this to stop, and for them to leave us ALL alone.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Kelvin H

      2 stars

      11/01/2023

      Only pickup when they feel like it.I've called the company and they said they charge me even if they don't pickup. They decide when it's too muddy to pickup. In our case that *** mean it rained a few days ago.They should only charge if they actually pickup the trash. Getting paid for work not performed isn't the way it works.

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