At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 650 E State Highway 121 STE 306, Lewisville, TX 75057-4776
- BBB File Opened:
- 4/25/2016
- Years in Business:
- 9
- Business Started:
- 1/26/2015
- Business Started Locally:
- 1/26/2015
- Business Incorporated:
- 7/7/2016
- Accredited Since:
- 2/6/2017
- Type of Entity:
- Corporation
- Alternate Business Name
- Garage Flooring Pros, Inc.
- Hours of Operation
Primary
- M:
- 7:30 AM - 5:00 PM
- T:
- 7:30 AM - 5:00 PM
- W:
- 7:30 AM - 5:00 PM
- Th:
- 7:30 AM - 5:00 PM
- F:
- 7:30 AM - 5:00 PM
- Sa:
- 7:30 AM - 5:00 PM
- Su:
- 7:30 AM - 5:00 PM
- Business Management
- Mrs. Vanita Biasco, Owner
- Contact Information
Principal
- Mrs. Vanita Biasco, Owner
Customer Contact
- Mrs. Vanita Biasco, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/28/2022
- Complaint Type:
- Problems with Product/Service
- Status:
- Answered
Customer Reviews
37 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
jayson s
11/08/2023
Garage Flooring Pros Response
11/09/2023
Our offer of 50% off on certain flooring options is a promotion we stand by with pride. We understand that details matter, which is why we encourage customers to call for more information, a practice mentioned in our advertising materials. This allows us to provide comprehensive details tailored to each customers specific needs and ensure clarity before any commitment is made.
We are proud to share that we have sold over 20 million square feet of flooring and have successfully provided this particular offer on more than ***** occasions. Customer satisfaction is at the core of our business philosophy, and we are pleased to have helped so many happy homeowners save on their flooring projects.
We apologize if the advertisement did not meet your expectations and appreciate that you have brought this perception to our attention. Our team is dedicated to honesty and transparency, and we will take your input into consideration as we strive to improve the way we present our promotional materials.
We regret any inconvenience this has caused and would like to extend an invitation to discuss this matter further. Our customer service team is on hand to provide any additional information you might require and to assist you in finding the perfect flooring at a great value. We hope to have the opportunity to serve you and demonstrate our commitment to customer satisfaction.
Thank you for your vigilance and for giving us the chance to rectify any misunderstandings.
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