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Find a Location

Joe Myers Toyota, Inc. has 1 locations, listed below.

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    Business ProfileforJoe Myers Toyota, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company features new Toyota cars, trucks and all makes and models of used vehicles. We specialize in Toyota service and repair.

    Business Details

    Location of This Business
    19010 Northwest Fwy, Jersey Vlg, TX 77065-4713
    BBB File Opened:
    1/1/1986
    Years in Business:
    39
    Business Started:
    1/1/1985
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Joe Myers Collision
    • Joe Myers Scion
    • Joe Myers Toyota
    Business Management
    • Mr. Lance Lewis, General Sales Manager
    • Mr. John S. Cossum
    • Mr. Jared Probst, Director
    • Mr. Steve Gibson
    Contact Information

    Customer Contact

    • Mr. Lance Lewis, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (281) 955-9111
      Primary Fax
    • (281) 653-5133
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On Nov. 6, 2023 I took my car for a problem of the check engine light on and all the other lights in the dashboard, the car was jerking and the A/C and heat was going on and off. They recommended to replace the water pump and coolant flush, because they said that was the problem and everything was full of coolant. I agreed and they also replaced my front brakes. On Sat. Nov. 18, 2023 I lend my car to my uncle and aunt to go 24 miles to go check on their house. On their way back the car started jerking again and all the lights went on the dashboard again, including the check engine light. They manage to go off the 290 W Highway to the regular street. I called to have the car towed to the dealer, the dealer said that the engine gasket had to be replaced and they couldn't finish the job that day. We had to rent a car to move around. On Tues. they gave us the bad news that the motor engine burned out and that they were not responsible for that. AS they said that they did not touch the hose that was out on the driver side, but my uncle and aunt took a picture where the hose was out and clamp on the pad below. The dealer said that they did not touched that side of the car and are not responsible for what happened. They want to charge $7,478.49 for replacing the engine and labor work.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Abel N

    1 star

    01/26/2024

    I had a very bad experience at this dealer , since de beginning once We deal my vehicle , seems like this guys do not care the customer , they just care. Tabout he money , got a complaint And they do not answer my calls.

    Local BBB

    BBB of Greater Houston and South Texas

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