Kitchen Remodel
Custom Kitchens of HoustonFind BBB Accredited Businesses in Kitchen Remodel.
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Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Harris County Attorney Christian Menefee Sues Fraudulent Home Improvement Company
February 24, 2025- Houston, Texas — Harris County Attorney Christian D. Menefee has filed a lawsuit against Elias and Celeste Haddad, their business, Kitchen and Bath Decor (KBD), and an employee, Jonathan Neil, for scamming customers through fraudulent home renovation services. KBD used high-pressure sales tactics to persuade customers to sign contracts and pay in full upfront, knowing they would never deliver the promised goods and services.
According to the lawsuit, KBD took the money and cut off contact with customers entirely or, when services were provided, repeatedly delayed the start date, used substandard materials, or left customers with partially demolished kitchens and bathrooms.
“This company built their entire business model on fraud. They promised big discounts if folks paid upfront, took their money, and then never delivered on the work. And for those that didn't have the money upfront, they pushed them to take out loans,” explained County Attorney Menefee.
The County Attorney's office is seeking a court order to stop KBD from continuing these deceptive practices and to impose maximum penalties for violating consumer protection laws. More than 100 consumers have potentially fallen victim to this scam.
“Let this be a warning: if you think you can build a business out of scamming people, my office will hold you accountable. We’re going after bad actors who take advantage of hardworking families,” Attorney Menefee stated.
If you or someone you know has been scammed by KBD or a similar company, report it to the Harris County Attorney's Office at ScamFreeHC.com.
About This Business
Products and Services
Interior, hard surface design cabinets, counter tops, kitchen and bathroom remodeling, flooring, painting, backsplash, and custom closets.
Brands:
- Cambria
- Silestone
- Regal
- Emser
- Eleganza
- American Marazzi
- Dal Tile
Business Details
- Local BBB:
- BBB of Greater Houston and South Texas
- BBB File Opened:
- 5/13/2015
- Business Started:
- 9/17/2013
- Business Started Locally:
- 9/17/2013
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Kitchen And Bath Decor & More
- Business Management:
- Mr. Elias Haddad, Owner
Additional Contact Information
- Customer Contacts
- Mr. Elias Haddad, Owner
- Additional Email Addresses
- Sales:
- Technical Support:
- Customer Service:
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
- No refunds, exchange with store credit in most cases. 2 year warranty provided.
- Business Categories
- Kitchen Remodel
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