Reviews

Review Details

• Review fromMike H

  Date: 02/01/2024

  1 star
  The only reason they got a 1 star rating is because a 0 star or lower is not available. I took out a $4000 dollar loan. After 5 payments of $180 for a total of $900 I still owed more than my original balance, They say no hidden fees, and that is a lie. When I took out the load they had a table on their website that said my total loan would be just equal oround **** and and with my 6th payment I am over that number. Stay way way afar with each other, **************** and they will take advantage of people. AND the BBB gives them an A+ rating? That is because the BBB gets their donations from businesses and has to protect businesses over comsumers, Crooked!

• Review fromCj J

  Date: 11/21/2023

  3 stars
  Not a bad company per say. They provide emergency loans. Right when I was trying to settle my debt that told me I had 14 days and if I didn't do anything my debt was going to be sold next month. We decided two payments of about 450 one this month one next. Then got an email saying they sold my debt to ****************** 5 days after that email conversation which was also the same day that I asked them to take the first payment out. I feel deceived like they were trying to buy time or something. Now I just hope plaza will be understanding and allow me to have the same settlement deal I guess.

  Jora Credit

  Date: 11/29/2023

  In reviewing the back and forth email correspondence with Mr. *** on Nov. 15,, we could have done a better job of reiterating, with each email, that the settlement agreement and proposed future payments were contingent on the first payment being made before the loan was sold to a third party. While one of our earlier emails made that statement, follow up emails didn't and could have led to some misunderstanding. We apologize for the confusion but feel certain that the settlement amount we were willing to accept will also be acceptable to ***** Services.

• Review fromTYLER P

  Date: 09/19/2023

  1 star
  THESE PEOPLE ARE UNBELIEVABLE, STAY AWAY AT ALL COST. I GOT A LOAN FOR ***** WITH BIWEEKLY PAYMENTS OF ******. THE INTERET RATE ON IT IS ******% WHICH IS UNLAWFUL. I CALLED THEM A WHILE BACK AGO AND THEY SAID THAT I HAD AN OPPURTUNITY TO LOWER MY PAYMENTS DOWN TO $90.00 BI-WEEKLY AND THEY NEVER WENT THROUGH WITH IT. STAY AWAY FROM THESE GUYS AT ALL COST!!!

  Jora Credit

  Date: 09/20/2023

  1. The interest rate is not illegal. Your ***************) does not have a cap on interest rates. The interest rate may be as agreed by the parties to the loan agreement. Mo. Rev. ***** ******* (stating that [o]n any loan subject to this section, any person, firm, or corporation may charge, contract for and receive interest on the unpaid principal balance at rates agreed to by the parties).2. Regarding the lowering of your payment amount, our Support team sent you an email at 12:45pm today addressing this.

• Review fromHeather D

  Date: 07/18/2023

  1 star
  Worst loan company I've ever used. Make sure you SCREENSHOT your payments before you submit for money, bc they're only going to show your NEXT payday and how much, but beyond that, they don't show you all your other payment dates/amounts after submitting. The payment amounts/dates are RIDICULOUS. I have two payments at 2 weeks apart, and the last two payments are a month apart. Two payments are $165, one is over $300, and the last is only $20. Why aren't they spaced more evenly? Their website also ***** and takes forever to load sometimes.

  Jora Credit

  Date: 07/20/2023

  **************, your minimum payment amount is $165.06 every 2 weeks and each statement that we have sent you has reflected this amount. A few of your payments have been paid late which caused your statement to reflect a past due amount but your minimum payments have not changed during the course of your loan. They will continue to be $165.06 every 2 weeks unless you miss a payment or make an additional payment. Your future payment due dates will be every other Friday with your next payment due on July 28. We aligned your payment due dates with the dates that you indicated you received your paycheck - which was every 2 weeks on Fridays. Therefore, your next payment due dates are July 28, August 11, August 25, Sept. 8 and so on. We send you a statement 14 days prior to your due. We're not sure why you stated that your last two payment were a month apart because you last two payment due dates were June 30 and July 14 and you made those payments on July 3 and July 17 respectively. Please reach out to us directly if we can provide additional information. We appreciate you being an Echo Credit customer and would like to make sure that we address any concern you have to your satisfaction.