Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Mac Haik Chevrolet has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mac Haik Chevrolet

              11711 Katy Fwy Houston, TX 77079-1739

            • Mac Haik Chevrolet

              PO Box 19431 Houston, TX 77224-9431

            Business ProfileMac Haik Chevrolet

            New Car Dealers
            Multi Location Business

            Contact Information

            11711 Katy Fwy

            Houston, TX 77079-1739

            Visit Website
            (281) 509-9085

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company sells new cars and trucks..

            Business Details

            This is a multi-location business.

            Find a Location

            Mac Haik Chevrolet has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mac Haik Chevrolet

                11711 Katy Fwy Houston, TX 77079-1739

              • Mac Haik Chevrolet

                PO Box 19431 Houston, TX 77224-9431

              Location of This Business
              11711 Katy Fwy, Houston, TX 77079-1739
              BBB File Opened:
              1/1/1971
              Years in Business:
              53
              Business Started:
              1/1/1971
              Business Started Locally:
              1/24/1972
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • Mac Haik Chevrolet/Subaru/Geo
              • Mac Haik Automotive Group
              Business Management
              • Mr. Antione Burks, General Manager
              Contact Information

              Principal

              • Mr. Antione Burks, General Manager

              Customer Contact

              • Mr. Terry Shields
              • Mr. Antione Burks, General Manager
              • Mr. Josh Potts
              • Kelly Robinson
              Additional Contact Information

              Fax Numbers

              • (281) 596-6218
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              17 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/11/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I am a former customer. I have made several formal requests to be removed from their email list, yet continue to receive marketing emails. They use multiple different email addresses and sophisticated email campaigns that make it impossible for me to block them. See email thread below confirming they would remove me but somehow they have added me again! On Aug 25, 2020, at 11:57?AM, Josh ***** <******@machaikchevy.com> wrote: Yes sir Josh Potts General Manager Mac Haik Chevrolet ************ *************_mac From: Barron ****** Sent: Tuesday, August 25, 2020 1:55:28 PM To: Josh ***** Subject: URGENT: Removal of Email from Marketing List Mr. Josh *****, Thank you for selling me my Suburban a few years ago. It’s a great vehicle and I’m not looking to sell at this time. I had a good buying experience, though my preference in the future would be to purchase directly from the General Manager. Separately, I’m appealing to your help with something – I’ve been on your website at least twice in the last 1-2 months to unsubscribe from all emails. I constantly receive messages from car dealerships I’ve purchased from and am looking to keep a clean inbox. I know I’ve opted out of every email, yet still receive marketing emails. In many cases I’ve written directly to GM of the car dealerships, been assured, and then continued to receive emails. I would appreciate if you can confirm that my email has been removed from your system. Very Truly Yours, Barron ******, J.D. Private Investigator Houston, TX / Worldwide From: Mac Haik Chevrolet On Behalf Of Mac Haik Chevrolet Sent: Tuesday, August 25, 2020 1:31 PM To: Richard ****** Subject: FWD: MSRP Repurchase of your vehicle No images? Click here Richard, I just received this email from my General Manager. It's a great opportunity to get an exceptional trade-allowance for your current vehicle. We should talk. Thank you, Mark _______________________________________________________ Begin forwarded message: _______________________________________________________ Josh Potts From: ******@machaikchevy.com Sent: Tuesday, August 25, 2020 @11:07am To: *****@machaikchevy.com Subject: Richard ****** - their current vehicle is in our MSRP BuyBack program This message is high priority Mark, Do me a favor and contact Richard ****** regarding their current vehicle. I want to verify that they are aware that this vehicle is included in our MSRP Buyback Program. Please feel free to print this email or forward it to Richard and extend my offer through August 31. Josh ***** General Manager Mac Haik Chevrolet 11711 Katy Freeway Houston, TX 77079 281-709-6207
              Read More
              Read 16 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Girum A

              03/19/2024

              The worst place to service your vehicle they will hold your car forever and no good outcome wasted time and money for the same problem 3 times 21 days still no resolution bad experience
              Read 5 More Customer Reviews

              Local BBB

              BBB of Greater Houston and South Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.