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Find a Location

Abry Brothers Foundation Repair has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAbry Brothers Foundation Repair

    Foundation Repair
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Pattern of Complaint:

    Since 2021, the BBB of Houston and Greater South Texas has received numerous customer reviews and complaints on Abry Brothers that exhibit the pattern below;

    Consumer complaints allege work not being completed or work left undone, crews leaving the work site messy or property was damaged, company not being available for warranty work and company not retuning phone calls. Complainants have also stated the company is not honoring warranties.

    The company provided the following update:

    The following locations have closed down and their warranties cannot be honored:

    Mississippi, Louisiana and Tennessee

    At-a-glance

    Customer Reviews

    2.2/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company specializes in foundation repair, house leveling, drainage and house raising.

    Business Details

    This is a multi-location business.

    Find a Location

    Abry Brothers Foundation Repair has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8522 Coolidge St Unit B, Houston, TX 77012-3327
      BBB File Opened:
      8/13/2007
      Years in Business:
      17
      Business Started:
      12/8/2006
      Business Started Locally:
      12/8/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Mad Holdings, LLC dba
      Related Businesses
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Mr. Mark Dimitrijevic, President
      Contact Information

      Principal

      • Mr. Mark Dimitrijevic, President

      Customer Contact

      • Mr. Mark Dimitrijevic, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Had foundation work to prevent sinking/shifting back in 2017 from Abry Bros. They installed piers under the house. Work has a lifetime warranty. They assured me repeatedly shifting would stop after work. It never did. During the work they destroyed the brickwork on the front porch despite them promising they wouldn't do that. It took 4 months to get them to resolve and repair and even then they had to use bricks I had instead of supplying replacements. It took them subsequently 2 years (2019) before they sent me the warranty document (attached). In 2022 I contacted them for warranty work several times, no response. I gave up. And now a year later, as settling continues to get worse, I have done the same, with no response. I called and was answered once but when I was asked if the call was for new or warranty work I said warranty and they then disappeared. The house has shifted considerably from when they did work, major cracks in the walls and I'm afraid I've got a ticking time bomb here. I'd prefer resolving this through BBB without court costs and hassle. I just want them to honor their warranty and repair the damage from not responding when I first asked. I have uploaded the warranty they sent to me on 9/24/2019

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barbara M

      1 star

      08/21/2023

      Very poor follow-up service This company has not responded to any of my phone calls, I have tried all phone numbers provided per my life time warranty certificate. This is very frustrating and poor customer service for a customer who is holding a lifetime warranty certificate, which is also transferral. What recourse does a customer have in a situation like this?

      Local BBB

      BBB of Greater Houston and South Texas

      BBB Reports On

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