We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electric Companies

Energy To Go

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Companies.

Reviews

This profile includes reviews for Energy To Go's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Energy To Go has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • David C

      Date: 04/17/2024

      Buyer beware: This company engages in fraud and extortion.
      I utilized their services for years because my apartment suggested them. After not renewing my contract, they claimed my electricity usage spiked despite my moving out of the apartment, turning everything off including the AC & heat. This resulted in my bill being hundreds of dollars higher than it was the same month of the previous year. I reported a faulty meter or something and they never offered an explanation for how using less electricity gives a higher meter reading.
      I ultimately gave up and decided it was worth a few hundred bucks to be done with these crooks.
      The company then sent me a renewal offer which I promptly discarded as I had timed my lease expiration to concise with my contract expiration. Buried in small text at the bottom of the email was a note that unless I explicitly called and cancelled, they would extend my contract indefinitely on a variable rate.
      Immediately after being sent yet another extraordinarily high bill for usage the month AFTER my contract expired, I called and asked for an explanation. After multiple phone calls, I got no explanation.
      They then sent me to a collection agency for the last bill who said if I disputed the charge my credit score would drop 50 points and I’d have to get lawyers involved. Only after this was Energy To Go able to point to the fine print that said my contract could be extended indefinitely and without my consent.
      Scummy company. Stay away.

    Energy To Go is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.