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Find a Location

Archer Systems has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforArcher Systems

    Class Action Settlement Administrator
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 57 Customer Reviews

    Customer Complaints

    151 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides administrative services to law firms and individual attorneys representing injured or affected claimants in mass tort, class action, and personal injury litigations.

    Business Details

    This is a multi-location business.

    Find a Location

    Archer Systems has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      Houston, TX 77056-3415
      BBB File Opened:
      1/29/2019
      Years in Business:
      6
      Business Started:
      7/6/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Support
      Contact Information

      Principal

      • Support
      Additional Contact Information

      Email Addresses

      Customer Complaints

      151 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      Archer Systems is handling the lien resolution process for my IVC filter lawsuit. They have had the case for approximately the past two years. When I last talked to them 6 weeks ago they informed me that all the liens have been resolved and information was being sent to Bard Inc. To have funds released. They also said to call them back in 6 weeks for a status. Well, it's been 6 weeks and they don't answer their phones. I left both phone and text messages but received no reply to either. I have left numerous text and voice messages again and no reply. They never answer their phones and you get routed to voice mail. My attorney firm sent me a letter in Oct of 2020 stating they have contacted with Archer to handle the lien resolution process and they anticipate that will take a year. Well, now it's been over two years and still waiting.
      Read More

      Customer Reviews

      57 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cheri C

      1 star

      04/14/2024

      Archer is now responsible for a significant portion of the Camp Fire of 2018 victims moneys and they charged my account $325 per payment by sending a paper check without any safety precautions such as sign receipts, no tracking information and the envelope was left outside of my front door in plain sight in the rain and I came home at 10:30 pm to discover it. The previous company that the firm of ****** ****** ******** *****  only charged $25 per payment and it was a direct deposit safely into my bank account along with a tracking number. The attorney for my case said they switched because the first company had under bid for the job and it was too much work for them. Yet no mistakes were made. On the other hand Paradise CA is were the fire was that took my house and thousands more. I have heard from people in my community who had their checks stolen off their porch because it was done just like mine. No tracking, no return sign and no e-mail,no calls, no heads up period for me or anyone else to say be on the look out you $160,000. Checks are on the way. This is beyond pathetic and shameful completely irresponsible of Archer and ******** ***** ****** ******** ***** I highly recommend you should find another way of making your money safe.

      Archer Systems Response

      04/15/2024

      Thank you for submitting your concerns to ARCHER Systems related to your settlement check. Our records indicate that a Closing Statement was mailed to you in February 2023. Included in the Closing Statement was an Election Form asking you to provide clarification on how you wanted to receive your settlement funds. You checked the box indicating a check should be mailed to you, and signed the Election Form 2/27/2023. One week later, on 3/7/2023, a check was issued to you and we see it was deposited in March 2023. Please contact our offices directly if you believe there are outstanding issues related to this payment that was made over a year ago.

      Local BBB

      BBB of Greater Houston and South Texas

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