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Find a Location

ARTNART STUDIO has 1 locations, listed below.

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    Business ProfileforARTNART STUDIO

    Graphic Designer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7075 FM 1960 RD W, SUITE 16, HOUSTON 77069, TX 77069
    BBB File Opened:
    8/19/2022
    Alternate Business Name
    • Logo Genie
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I have been dealing with a company called Sketch Profs and the merchant name they use is ************* for many of their transactions. I called the phone number listed on the *************.com website (281) 941 5930 and they confirmed they are connected with Sketch Profs. https://www.*************.com/ name appeared on my credit card statements for charges related to creating e-learning, a language app, a games app and website etc. I was charged $6186.00 for WIPO Artwork Registration and $5200 for 14 WIPO Notorizations of Artwork Registration with *************.com merchant name listed on my $6186 receipt provided by Sketch Profs and on my credit card statement. Alan ****** CEO of Sketch Profs and Patrick ******** were the people I was dealing with. I was threatened by them that if I did not purchase the WIPO they would no longer work on any of my projects and they would not give me a refund. WIPO is the World Intellectual Property Organization. When I contacted WIPO, I was informed the receipt forwarded to me by SketchProfs with the WIPO Logo on it was not related to WIPO, and Sketch's name was placed on the WIPO Warning List. Thus it appears they sent me a fake document that they created. Then they tried to collect extra money from me for tax on the fake WIPO charges. Alan ****** again said they would not give me my projects unless I paid this tax. I said this seems like extortion. I have sent several emails to *************s and called them several times, informing them that I would like a refund for all of the charges made to my credit card by *************.com since I did not get any of the work that I was charged for 17 charges were made to my credit cards from 7/20/22 to 04/25/23 I paid them many thousands of dollars over that period. Thus far I did not get any refund and I have not got any response to my emails or to my phonecalls and messages. I have attached some documents showing the connection between Sketch Profs and *************.com

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Polla H

    1 star

    01/31/2024

    Scammers . Bunch of thieves . They have 2 companies . ********* and ARTNARTSTUDIO they bill you with one and charge the credit card with another . They don’t do the work They drag and drag and they claim they give you a dedicated server and ended up with a $1.99 website . They charged me over $17000 for a $100 job. They even lie to banks and send fake sms under your name . Please BEWARE they are scammers from outside the country . SCAM SCAM SCAM

    Local BBB

    BBB of Greater Houston and South Texas

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