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Find a Location

R&G Construction has 1 locations, listed below.

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    Business ProfileforR&G Construction

    Construction

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1009 Crest Park Dr, Garland, TX 75042
    BBB File Opened:
    5/29/2019
    Business Management
    • Mr. Carlos Rodriguez
    Contact Information

    Principal

    • Mr. Carlos Rodriguez

    Customer Contact

    • Mr. Carlos Rodriguez
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I unfortunately was recommended by friend of a friend R&G Contruction to replace my roof from hail damage. I contacted them and talked to ******************************* who helped made the home insurance claim with Assurant 12/2/22.On 12/6/22 ****** and the home insurance adjuster walked around my property to go over the damages/ estimates. On 12/9/22 the roof was replaced along with a couple sheets for my back porch roof. On 12/19/22 ****** went to my house to pick up the check for $7,068.33 for that job done on 12/9/22. I started to ask him if I was getting a receipt or itemized bill because he had told the Adjuster that in addition to the roof replacement he wanted to add my shed and part of my fence yet that job was never done. He started to demand I give him a 2nd check but because I had asked for itemized bill of the completed job he became hostile started insulting me with foul language, insulting my home, and even threaten TO SHOOT my daughter's boyfriend who stepped in trying to diffuse the argument. At this point I was in shock trying to prevent them from fighting and with my health issues I became weak didn't even think or had the energy to call the cops on him. After I kicked him out of my house he was still trying to lure into fight him. After he left he never contacted me until 2/16/23. He started to call me numerous times and sending me texts saying that he will not allow me to keep $17,152.67 which is absurd I'm not sure if he passed a math class because he makes up random amounts for work that was never agreed to nor done. Texts also state he will be coming by this weekend. 2/17/23 he left a folder in my mailbox with a letter saying I contracted his services on June 14, 2022 and if I don't make the payment of $14,623.01 by Aug 14,2022 he will take legal action. Definitely a made up letter since I didn't meet him till Dec 2022. Please investigate this man and shady business. Similar stories have been shared with me about ****** in G&R Construction.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jody E

    1 star

    08/01/2023

    On 3/26/2022, this company roofed a house next door to us and then their crew stayed 2 and a half hours after they finished (5:30pm to 8pm) to lie around on our front lawn drinking, chatting, and playing loud Mexican music. When I finally got fed up and walked out to the end of the driveway, they saw me and left. They knew they shouldn't have been there. Some time later that night, someone came into our backyard and smashed a Yuengling glass beer bottle against our backdoor. **************, their "sales manager," couldn't care less. He stated he was onsite till 5:30pm and that there was no drinking going on. But when I pressed him about the time period from 5:30pm to 8pm and asked him where he was and why his crew was trespassing on our property to drink, chat, and play music, he went hostile and claimed what they were doing was lawful. This is documented in a series of emails between him and I and, after he defended the trespassing behavior and actually stated it was lawful, we decided to contact an attorney. We also filed a police report with the *******, ** police ***** 4/09/22 They are showing up at our door and harassing us to use their service when we told them never to return. 4/10/22 **************** has written me in email threatening me with a lawsuit for leaving this legitimate review of his company's bad behavior while working in our neighborhood. 4/11/2022 After continued harassment in email and at our home, I have contacted *********** Police again and spoken with Officer ******************* 4/13/2022, this company was in our neighborhood and came to our door again...after repeated requests to leave us alone. Have contacted Lt. ********* again and an Officer *************** 4/18/2022, Found a flyer from this roofing company in our backyard. 4/19/2022, Spoke to Officer ***** today who informed me that he called and talked to ************** and told him and his crew not to bother us or come to our home anymore for any reason. 7/31/2023 Reposted review again after it was deleted.

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