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Find a Location

Auto Dealer 1 has 1 locations, listed below.

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    Business ProfileforAuto Dealer 1

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5309 James Ave, Fort Worth, TX 76115-4114
    BBB File Opened:
    6/7/2023
    Years in Business:
    4
    Business Started:
    11/25/2019
    Business Management
    • Mr. Mohammed Wasayee, Owner
    Contact Information

    Principal

    • Mr. Mohammed Wasayee, Owner

    Customer Contact

    • Mr. Mohammed Wasayee, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I went to auto dealer 1 to finance a ****** Pathfinder for $9,500. I put half the money down on Saturday evening before closing time on Memorial Day weekend. Sunday morning when I went to start the car there was a lot of smoking coming out the tail pipe. I took it to 2 very reliable mechanic and they both told me to take it back because the motor is bad. Everytime I start it the car smoked bad. I recorded to show the salesman. I took it back the first day I could which was Tuesday morning. The salesman told me he just got that car and they guy he go it from said it was fine. I told him I didn't want it. He said I couldn't get my money back because it no warranty. He gave me a van to drive while he got it checked because I was already coming back because he was going to get the oil changed for me so I let him take it to the shop to check everything. I drove the van for 1 day and I called and ask him about the car on Wednesday morning...he said the mechanic said the car was fine and it just needed a oil change. I felt like he wasn't telling the truth so I went to talk to the mechanic myself without him knowing. The mechanic told me soon as I got there that the motor need to be replaced but the car salesman told him just change the oil only. So I was upset I went to the car lot and demanded my money back and he said he don't do refund until I told him I talk to the mechanic myself. He then gave me $4100 back and kept $400 for no reason. He said it was because the mileage but I provided a video to him so he can see the mileage was different before I even drove the car but he didn't care he knew I was right but he really just wanted to keep some of the money. The mileage on the sticker said ******* but when I went to just look at it it was way pass that. He knew he had no reason to keep my money but he just said it was a fee and he can charge even tho it's not in the paperwork nowhere. I have pictures and videos I will screenshot the video of the smoke.
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