Business ProfileforFun Town RV, LP

We purchased a ************************** May of 2023. In July we started experiencing horrible water leaks from everywhere. Seeping down the walls, coming out of the light switches, sweating under the belly & had no idea what was causing it. This had in turn caused damage to the trim pieces, bowing of wood, rust on hinges, mold under belly, etc. We called FunTown RV to get in for warranty work. My husband drained the ********** left for the service center in ********. They had it for one-two ********** received a call from a service assistant saying we had overflowed both black tanks because our hose was hooked up to the black tank when it arrived, & that warranty would not cover it. (The hose was hooked up from when my husband drained them to take the camper in). Immediately my husband asked to speak to the manager, *************************, in which it took days to get ahold of, & the phone call ended in **** blaming us, rudely. We picked up our camper in between this time. We then emailed ************************* to get proof of such accusation in which it took additional ***** ****** sent pictures of the **************** of toilet paper under the stairs. My husband then crawled under the stairs & came to find the caulking that they were calling toilet paper. He then climbed on the roof to check tank ************* was no water residue at all. We sent this proof to ***************************** (after ***** would no longer speak to us) & got no response. We called *************** After a week with no answer, we called the main office & spoke to ***********************. He said to send all documentation to **** **** would get with the service center. After a week of not hearing back, we called again & nothing. We tried for a month to deal with ******** **** was the absolute worst customer service experience. They do not stand behind their rvs & do not want to work with the customer to solve any problems. We will never take any of our business to ******** nor will we ever recommend them.