Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fossil Ridge Roofing And Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFossil Ridge Roofing And Construction

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.97/5stars

    Average of 37 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/12/2021

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Denison, TX 75021-5160
    BBB File Opened:
    6/14/2021
    Years in Business:
    2
    Business Started:
    6/2/2021
    Business Started Locally:
    6/2/2021
    Business Incorporated:
    6/2/2021
    Accredited Since:
    7/12/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fossil Ridge Development , LLC
    Business Management
    • Mr. Norman O'Neal, Owner/Managing Member
    Contact Information

    Principal

    • Mr. Norman O'Neal, Owner/Managing Member

    Customer Contact

    • Mr. Norman O'Neal, Owner/Managing Member
    • Ms. Shawana O'Neal, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Contractor was hired to repair the damage from a flood in our home. The mitigation had been done by another company that was unable to provide resources to repair the torn out areas. Contractor said that he specialized in insurance claims and would assist with documentation and communication of what needed to be done to the home to bring it back to "normal". The contractor was informed from day one that Nebraska Furniture Mart would be installing the new floors. Contractor did not itemize his invoice to show cost of projects, insisted on money up front for jobs not completed, failed to explain that some requested work would not be covered by the insurance and did the work prior to the explanation. Initially called multiple times stating and sometimes yelling that the project was going to cost $5000 more because I told him to tear out all the flooring and paint more than the insurance claim estimate. Then texted my husband and I at work that he wanted us to sign to pay him $7100
    Read More

    Customer Reviews

    37 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg W.

    5 stars

    04/15/2024

    Top-notch! From the first call to the end ************** and his company made this process so easy. Good ole boy who will shoot the s*** with you but when its time to work they get it. Had ******* on in half a day. And thats cleaned up and gone. Cant tell they were even there except for my new roof. He uses the best materials and they do quality work. Painted everything to match. But his lifetime warranty on his companys craftsmanship sold me. Says what he means and means what he says. ????

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.