Used Car Dealers
KarzAbout
Important information
- Additional Info:On June 30, 2022, BBB reviewed a pattern of consumer complaints regarding Karzilla LLC, dba Karz. Specifically, the complaints allege the following:
~ Consumers purchasing used vehicles that operate while on the KARZ dealer lot, are defective and/or fail to operate properly after few days use, requiring mechanical repair,
~ Consumers with repossessed vehicles are unable to retrieve their personal belongings from said vehicles after repossession, reporting missing items and/or money,
~ Confusing/contradicting information from KARZ regarding Customer Service concerns.
On June 30, 2022, BBB sent Karz communication requesting the company's voluntary cooperation to respond to BBB's request for information.
While BBB did receive a response from Karz on July 7, 2022, as of September 15, 2022, the business has failed to address BBB's inquiry.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.