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Business Profile

Solar Energy Design

Sunfinity Renewable Energy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Design.

Reviews

This profile includes reviews for Sunfinity Renewable Energy's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sunfinity Renewable Energy has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromTh T

      Date: 04/15/2025

      1 star
      I brought and paid for 17 solar panels on April *******. I made a payment of$2,000. Total cost was *********. At the time and date of installation, I was in the hospital after a bypass surgery. My wife asked them to wait until I came home from the hospital. the installers Dis ******** her wishes and called me. in the meanwhile, I was laying in the hospital bed filled with pain Medicine and not in my right mind and defiantly was not in no state to make any decisions. they told my wife that I told them to start the installation on that very day. when I was release from the hospital after two weeks. After one month, I received an electric bill, and it grew higher and higher instead of lower. I called them and told them about it, and they said that I needed more panels, so they came out and installed 11 more panels. @ month had passed by and I received another electric bill higher than the month before. Then I the office back to tell them to come and get their equipment, there was no answer. the phone would constantly ring. Later I had told that they had gone in bankruptcy. I am a dialysis patient and was in and out of the hospital for the hold year of 2023 and 2024. I also have suffered a heart attack during these three years. At this time, I will like someone to come and get these solar panels and stop payments on the agreement, I am not working and now I am on disability and stop degrading my credit Please help me with this matter. Thank you, BBB for caring.
    • Review fromTori S

      Date: 05/09/2023

      1 star
      Our solar panels were installed in 2019 and we just found out yesterday that our solar panels haven't been working since May 31, 2022. No alerts, notifactions and no way of knowing why it's not working. Now we have a true up bill of $2,000. Tried calling the company multiple times and received absolutely nothing back. There is a 10 year warranty and they are contractually obligated to fix this problem. We are considering filing a lawsuit because this is not acceptable at all.
    • Review fromDavid H

      Date: 09/22/2022

      1 star
      I have been trying to get a hold of them for a week now, there technical support email and phone number goes no where. My system is currently down and I am accruing charges with my power company. I normally have a surplus at this point, hoping they see this and take a look at there support model, they need to follow up on voicemail and emails for technical support.

      Sunfinity Renewable Energy

      Date: 09/27/2022

      Hello *****. I checked our log for California customers, and your account is listed there for the operations team to follow-up. Glad that you were able to get in touch with them, and I'm certain they'll be able to help you.

      David H

      Date: 09/30/2022

      I have not received any yet from the operations team yet, please have them reach out to me ASAP. Thanks.

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