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          Find a Location

          Sunfinity Renewable Energy has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSunfinity Renewable Energy

            Solar Energy Design
            Multi Location Business

            Contact Information

            17300 Dallas Pkwy STE 2020

            Dallas, TX 75248-1145

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            Email this Business
            (844) 786-3461

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
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            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Sunfinity Renewable Energy has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              17300 Dallas Pkwy STE 2020, Dallas, TX 75248-1145
              Email this Business
              BBB File Opened:
              7/11/2017
              Years in Business:
              8
              Business Started:
              1/22/2016
              Business Started Locally:
              3/15/2016
              Business Incorporated:
              1/22/2016
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Sunfinity Renewable Energy, LLC
              • Sunfinity Solar - Texas, LLC
              • Sunfinity Solar
              Business Management
              • Mr. John B. Billingsley Jr., Chairman of the Board
              Contact Information

              Principal

              • Mr. John B. Billingsley Jr., Chairman of the Board

              Customer Contact

              • Mr. John B. Billingsley Jr., Chairman of the Board
              • Mrs. Susie Lomelino, Chief Communications and Marketing Officer
              • Mrs. Karla Neely, Senior Director of Marketing
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/29/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              I have had issues with the company since the solar panels were installed 7 years ago. The monitor panel placed inside the home was attached to emergency heat only by the panel installers resulting in my electric bill being 3 times what it should be during the winter months. I reported it to Sunfinity and was only told there wasn't enough data to investigate. The error was only discovered by a licensed a/c repair company when I attempted to turn on the a/c in the spring and it blew hot air. The company has never compensated me for this mistake. I eventually just stopped trying.I am now attempting to sell my residence and want the company to come service the panels which are still under warranty. I have sent numerous emails and left at least 10 voicemails over the last three weeks and have not gotten one single returned phone call or email reply from anyone at the company.
              Read 11 More Complaints

              Customer Reviews

              6 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tori S

              05/09/2023

              Our solar panels were installed in 2019 and we just found out yesterday that our solar panels haven't been working since May 31, 2022. No alerts, notifactions and no way of knowing why it's not working. Now we have a true up bill of $2,000. Tried calling the company multiple times and received absolutely nothing back. There is a 10 year warranty and they are contractually obligated to fix this problem. We are considering filing a lawsuit because this is not acceptable at all.
              Read 5 More Customer Reviews

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              BBB serving North Central Texas

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