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Find a Location

Ready Reading Glasses, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforReady Reading Glasses, Inc.

    Retail Optical Goods
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2000

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Ready Reading Glasses, Inc.

    Products & Services

    Optical Goods Retail Sunglasses Reading Glasses

    Business Details

    This is a multi-location business.

    Find a Location

    Ready Reading Glasses, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3120 Commonwealth Dr, Dallas, TX 75247-6202
      BBB File Opened:
      10/18/2000
      Years in Business:
      37
      Business Started:
      6/9/1986
      Business Started Locally:
      6/9/1986
      Business Incorporated:
      6/9/1986
      Accredited Since:
      11/13/2000
      Type of Entity:
      Corporation
      Alternate Business Name
      • Reading Glasses to Go
      • ReadingGlasses.com
      • Squintless.com
      Business Management
      • Mr. Peter Granoff, President/Owner
      • Mrs. Susan Stamper, Controller
      Contact Information

      Principal

      • Mrs. Susan Stamper, Controller

      Customer Contact

      • Mr. Peter Granoff, President/Owner
      • Mrs. Susan Stamper, Controller
      Additional Contact Information

      Fax Numbers

      • (214) 688-1046
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/08/2021

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      Diana O (ReadingGlasses.com) Nov 2, 2021, 1:44 PM CDT Hello *****, For the protection of you, the buyer, and us, the seller, we rely on a set of fraud prevention tools to verify the authenticity of orders from new customers. For some reason, we're having difficulty getting system approval for this transaction. Please understand, this is not unusual, and fortunately, most orders can be resubmitted and approved. But the system is a simple pass-fail algorithm, so if an order is flagged, we have no way of overring it. It's probably not news to you that fraud is a huge problem worldwide, particularly here in the U.S., and it is getting worse every day. Not all fraud management solutions offer the same levels of fraud protection to cardholders. And while our suite of protection tools approves transactions in most cases, it is not as robust as those employed by major retailers like Amazon, Walmart, etc. So, we have to live with a slightly higher error rate, triggering emails like this,.... and frustrating customers like yourself. Sorry about that. So, while the system has forced us to cancel your current order # XXXXXX AND #XXXXXX, we ask you to try again using the PayPal method on our site. PayPal provides the most sophisticated level of protection to you as the cardholder, reducting false declines - and allowing us to approve even more orders. The following link(s) will direct you back to the product page(s) of the item(s) in your order. From there, make the selection you want, and then when you get to the Shopping Cart, be sure to select PayPal as your payment method. Carrera 136V Bifocal: https://www.readingglasses.com/carrera-****-bifocal/?color=Black Shuron Freeway 52: https://www.readingglasses.com/******-*******-52-bifocal/?color=Black%20Fade Ray-Ban 2132 Bifocal: https://www.readingglasses.com/********************/?color=Matte%20Blue Again, sorry about the hassle. This is the world we live in. We hope you understand that this protects both you and us aga
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William H

      1 star

      06/29/2022

      I ordered glasses from this company on 6/27/22, and my credit card was charged on 6/28/22. There was no shipping information sent to me after that. On 6/29/22 I called the company and was advised the glasses would take an additional 7 days to ship. There was nothing on line about delayed shipping. So they had my money and didn't intend to ship until a week later. If they didn't intend to ship they shouldn't have charged my card. I have since canceled the order. The company should have been honest about the shipping and not hold on to peoples money for an extended period of time before shipment.

      Ready Reading Glasses, Inc. Response

      07/05/2022

      Following Mr. *******'s complaint, I spoke to him by phone, and I believe we resolved the matter to his satisfaction. The Moving Sale offered 20% off in exchange for a few days' delay in shipping while we completed our physical move. He and his wife are repeat customers. When he reached out about his delivery, he received an inaccurate shipping estimate from one of our opticians. His order, like others, was delayed only 2-3 business days. Our standard shipping is the same day on orders received by 3:00 pm central.

      Peter G******/President
      Ready Reading Glasses Inc.
      dba ReadingGlasses.com

      Customer Response

      07/05/2022

      The issue was satisfactorily resolved by ***** *******. I spoke directly to Mr ******* directly and I received my glasses within 2 days. I will continue to use his company in the future as he handled the issue professionally and quickly to my satisfaction.

      Local BBB

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