Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/06/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To whom this may concern, I am filing this complaint against my property management where I rent my property "Hudson homes Management LLC" The reason for this complaint is being treated unethical on November 6th 7am I paid my rent in the amount of $2,651.00.Unbeknownst to me I had a remaining amount of 68 cents. This 68 cents to me looked like two zeros My property management as an ethical as they are did not make me aware of this minor mistake instead decided to charge me a fee of $70 for this 68 cents I contacted my property management where I was treated unfairly by a representative. I advised the representative it was a clear mistake that I was unknown and unaware of and they still would not work with me to remove this $70 late fee. This is a clear mistake that can happen to anyone at times these numbers on these devices are so small they look like other numbers I've always mistaken six and eights for zeros or fours for nines or vice versa. I am looking to receive a refund of this $70. I have contacted and spoke with three different managers at the office they are not willing to work with me I believe that this is very unethical and this is not a way of business to be done This is taking advantage of not only me but I'm sure this has been done to other people. I want to take a stand and take action on this immediately This is not right. Common sense why would I pay a $2,651 bill and leave out $0.68cents? That doesn't make any sense to receive a $70 or $220 late fee. This has placed me in a bind not to handle my other bills

  

  Business Response

  Date: 12/28/2023

  Hudson Homes appreciates ****************** taking the time to express her concerns. We would also like to apologize for any confusion she experienced regarding her residents ledger and would like to take this opportunity to provide additional clarity. 

  According to the terms of ********************** lease agreement, rent is due on the 1st of the month and is considered late after that date. As a courtesy, Hudson Homes offers a grace ****** until the 5th of the month in order to pay rent and avoid additional late fees. If rent has not been paid on or before the 5th of the month, late fees are applied. The reason why ****************** accrued late fees is because the amount paid on the 6th did not include the late fee amount, so her rent was not paid in full. The amount due accrued additional late fees because of the balance on the account. 

  ********************************************* hopes that this information helps to clarify ********************** concern. If she has further questions, her property management team would be happy to assist her with any queries. We consider this case to be resolved. 

• Initial Complaint

  Date:11/29/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Rented from Hudson Homes from 2019 until summer 2023. We owed for paint and overgrown lawn when we moved out. (Which we moved out early and were told to not trespass on the property hence the overgrown lawn). The amount we owed was close to 4 grand and we repeatedly attempted to get ahold of the ** team via email and phone in order to setup a payment plan. Specifically we reached out to *******************, njresidents@hudsonhomesmanagment and collections@hudson/advisor.com. We received NO communication back about the debt or how to pay it. We kept reaching out trying to create a payment plan. This week we received a collections notice. Hudson homes sold the debt without getting back to us once. We called again and finally got ahold of someone. First they said that they cant control other departments not responding. Then we asked who should we have reached out to which they said that we should have reached out to the ** property management team which was the point of contact that we called and emailed and never got a response back about a way to pay this debt. Now the debt is collections and they refuse to help in any way. We want to set up a payment plan with Hudson homes because we cant pay a lump sum with collections. Agencies can take back a debt from collections if there is determined payment plan and payments made under that plan. We want Hudson Homes to do so. This has an been an extremely frustrating end to our time with Hudson and because of their extreme negligence our credit scores can be affected.

  

  Business Response

  Date: 12/28/2023

  Hudson Homes appreciates Ms. ******** taking the time to express her concerns. Her account has been reviewed, but the past due balance is no longer with Hudson Homes so our teams are unable to assist her with any concerns related to the balance. In order to achieve a resolution, the former residents would need to reach out to the collections agency that has the account for additional information. As Hudson Homes is unable to assist with the account,  we consider this case to be resolved. 

• Initial Complaint

  Date:11/18/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On October 28th I reported that I had a leak on the right hand side of the garage. I advised them that the leak is coming from the wall where the main connects to the water heater and the inside of the house. I made multiple calls to see when they were coming to fix it. I also advised them that it sounds like a faucet is running non stop. I kept on calling to see when they were coming to fix it and advised them where the issue was. It took them 15 days to get the main water line fixed. One week prior to it being fixed, the bedroom carpet on the other side of the garage had water building up so I created a new maintenance ticket for it. FINALLY, they came and fixed the main water line on Nov 11. In the process they took out the carpet and ripped a few dry wall panels. There was mold build up and wood decay behind the dry wall. I currently have a 4x4 hole from the bedroom to the garage. It's been 1 week and no one in Hudson Homes Management can give me an answer when this is going to be fixed. I have spoken to my property manager and the escalation maintenance team, no one has an answer. There is a bid in progress. Everytime I call they advice me that someone from their team will call me which is always false. On Nov 17 they advised me to call their maintenance team Northsight because they should have further updates. When I called northsight they advised me that the have a bid pending from Hudson Homes. It's been a week. No one in Hudson Homes nor Northsight have an further information. All this stress and further issues could of been prevented if they would of acted proactively. No one in Hudson Homes seems to care or take charge of the situation. All I wanted was for this to be repaired in a timely manner from my initial maintenance request. As a tenant I should be kept up to date. I hope that there isn't mold build up beyond the drywall taken down.I hope they also find a better way on handling maintenance request because my experiences have been simply horrible.

  

  Business Response

  Date: 12/15/2023

  Hudson Homes has received Mr.. ********** complaint and reviewed the details of his concerns. We would like to think him for taking the time to provide details of his maintenance experienced with Hudson Homes and our maintenance vendors. 

  After reviewing the complaint and internal details of the maintenance history, we recognize that Mr. ******** did experience poor communication during the process of resolving his work order. We would like to apologize for any inconvenience that was caused. We would like to note that the process of reviewing a bid for work to be completed is for the best interest of all parties and to ensure that the approved work will be a comprehensive resolution for the work needed. Our goal is to provide timely responses to bid requests and to review them as soon as possible. We understand that an extended timeline of completion along with the communication concerns he experienced can be very frustrating and regret that he has had a poor experience. 

  Hudson Homes hopes to provide a better experience for Mr. ******** and his household moving forward. He has direct contact information for management at Hudson Homes for any future questions or concerns. We consider this complaint to be resolved. 

• Initial Complaint

  Date:11/15/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Husdon homes are the worst they continue to charge me for utility bill when I have pseg I spoke to the manager of Pseg they stated they company is trying to scam my account for money I sent the landlord documents showing my lease and my pseg but I got no response back and still getting bill by the third party I even give the third party my Pseg info My door been broke for 6 months the lock DONT work I put a order in but still nothing they suppose to exterminate 6 months ago Im still waiting the heat dont work and its Nov now they took me to court for fees I dont even have no ideas about but still havent fix the issues in the house they are scum lords thinking only about the money never about the residents its sad and ridiculous

  

  Business Response

  Date: 12/09/2023

  Hudson Homes appreciates ******************** taking the time to express her concerns. As this is an ongoing civil matter, we have no additional information to provide at this time.
  Hudson Homes encourages the residents to reach out to their property management team to further questions or concerns. 

• Initial Complaint

  Date:11/14/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Overcharging and delayed responses

  

  Business Response

  Date: 12/13/2023

  Hudson Homes appreciates the opportunity to assist Ms. ****** with her concerns. Although details in the complaint are limited, we believe that her concerns outlined in the attached email have been resolved by her final accounting and the refund payment sent to the former residents. We apologize for any delay or miscommunication while working to complete the final account statement for her resident ledger. Hudson Homes considers this case to be resolved and would be happy to provide any additional information based on the residents response. 

• Initial Complaint

  Date:11/13/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been residing at the Hudson Homes owned property since February of 2021. I have signed multiple yearly leases with them. In ***************************************************************************************************** May of 2023, we had an issue with our refrigerator / freezer where the fridge was not getting cool enough, and our freezer was making a loud noise. We requested maintenance to come out and do a repair. The maintenance team came out, asked me for my blow dryer, and removed the ice from my freezer. That seemed to make the loud noise stop and the fridge was seemingly working fine. In late August of 2023, the fridge stopped getting cool all together and was not getting cold at all. All of our food spoiled, and my temperature sensitive medication was at risk. We notified maintenance immediately and they informed us they would not be able to come out until after the holiday weekend, and, even if they did come out, they do not have replacement parts so it would be weeks before a repair. We then after five days without a refrigerator purchased a replacement fridge, but withheld what we paid from our rent. We reached out to hudson homes several times before doing so, and after doing so with no response. Our tenant account has not been credited and they have been continuously tacking on late fees. It has been almost four months with ZERO response from hudson homes management and it is so insanely unprofessional.

  

  Business Response

  Date: 12/13/2023

  Hudson Homes appreciates the opportunity to respond to ************************ complaint and her taking the time to express her concerns. The complaint has been reviewed by management at Hudson Homes and we would like to apologize to ******************* and her household for their poor experience in getting a resolution to the maintenance concerns at their home. 

  In recognition of the concerns, Ms. ********** property management team has added a concession to her resident ledger. The communications manager at Hudson Homes reached out to her and confirmed that the concession had been received and she had no further questions regarding this matter. 

  Hudson Homes hopes to provide a more positive customer experience moving forward. We consider this case to be resolved. 

  Customer Answer

  Date: 12/13/2023

  I have reviewed the business response and accept this resolution. 

• Initial Complaint

  Date:11/09/2023

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This has been the worst company to deal with. When we received our home Hudson, there were quite a few issues with the home like broken chipped tile and what not. We never made an issue about it and noted it on our move in paperwork. After taking great care of home and make sure everything was taken care of and left spotless when we left , I received a notice that we would only be receiving half of our deposit due to being charge for tons of damages and trash. I have a full walk through video of our move and that does not show any damages or trash at the property. We have tried to reach out to Hudson multiple times to get an explanation and an itemized list with no response. Not to mention they charged an insane amount if final utilities to the property when we were only in the property half of the month. To the sum of a month and a half of utilitys . At this point I will be filing a complaint with the state. Hudsons refusal to provide answers is disappointing.

  

  Business Response

  Date: 12/04/2023

  Hudson Homes appreciates ************ taking the time to express her concerns.

  A review of **************** account shows that a refund check was mailed to the former residents in mid-October, shortly after their move-out day. There were deductions from the security deposit that included utility charges from 8/4/2023 until the move-out date. The last utility billing cycle the residents were charged while living in the home were for the usage dates ending 8/3/2023. There were additional charges for cleaning and damage inside of the property. We have thoroughly reviewed the documentation from the move-out inspection and utility charges.Based on this information, the charges are valid and correct. 

  A voicemail was left by the communications manager for Hudson Homes for ************ to review her complaint. If she did not receive the breakdown of charges via email then that statement can be resent if she would like to contact the communications manager back at the number provided or at ************************************************************* We consider this case to be resolved. 

  Customer Answer

  Date: 12/22/2023

  Hello, company has resolved all issues. Thank you !

• Initial Complaint

  Date:11/09/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In August the other tenant on my least decided to move out for financial reasons and left me with paying the lease on my own since then. I have had a hard time picking up her half but have since then started working a part time job on top of a full time job that I already have. September when I went to pay my rent it says the portal was disabled by management. A Kirtsten had reached out to me by email informing me of rent due and I responded back to her asking why the portal was blocked. She stated that because Ive had 2 insufficient fees that theyve blocked me from paying on the online portal. I looked past that and ended up sending my rent via mail. I then looked over my lease to find where it says that about the insufficient fees and I couldnt locate it. I reached back out to ******* today asking if she could send me a copy of where it says that I will be blocked from paying through the online portal due to x amount of insufficient fees. She emailed me back saying that it was a HHM policy (but could not show proof) and that if I go into eviction this month they will move forward with eviction. I received an eviction letter today that was dated 10/23, yet my express mail that contained my money order confirmed that it was signed by the company on 10/21. I have been a great tenant and havent caused any problem's up until the other tenant decided to leave the home and have me paying all of the rent alone. And ******* is aware that the other tenant has asked her to be removed from the lease and her reply was that she could be removed once the rent is paid because it was in eviction status then. I have enjoyed living in this state and in this home but the way that I have been treated lately even after explaining the situation of the other tenant has been a nightmare. Even calling the office only to keep getting put through to different phones that no one will ever pick up. Transfer after transfer. I am also being charged for insurance when I told her had my own

  

  Business Response

  Date: 12/04/2023

  Hudson Homes appreciates ****************** taking the time to express her concerns and apologizes for the communication issues she has experienced. 

  ******************** account has been reviewed and her payment was received and applied to her resident ledger. The property manager for her home has been made aware of her concerns and will review the concerns with the team. **************** currently does not have a past due balance with Hudson Homes and her account status is in good standing. 

  Hudson Homes regrets that **************** has had a poor experiences and hopes to provide a better one moving forward. If she has any further questions or concerns, we ask that she reach out to her property management team. We consider this case to be resolved. 

  Customer Answer

  Date: 12/04/2023

  I am rejecting this response because:   The property manager that is over my account is very vindictive and doesnt follow policy. She has charged $130 twice to my account for evict legal reimbursement for the month of November. She filed for eviction before the 10th of the month in November. I asked her why my lease says disposition doesnt start until the 10th but she filed on the 7th. She tells me that its between the 6th and the 10th. I send her a screenshot showing what my lease says and she ignores it but is quick to send me a screenshot of the policy . I waited for another manager to contact me that I requested from a representative that answered their number because I needed for them to remove the two $130 charges placed on my account. Then my rent became late for that month because as usual nobody called back leaving me to pay more money on top of a charge that was never supposed to be there. Even on the letter I received from their attorney says I had 10 days from the date on paper to pay the balance. If the balance wasnt paid in full I would have to pay the eviction fees. Yet, I paid before the ************************************************** eviction fees. My respect for the property manager ******* has gone out of the window due to the way she has been treating me via email. She doesnt follow policy. She adds and take away agreements in the lease. She does things her way and simply out of spite. This company as a whole is a disappointment. When you call them everyone sounds like they dont want to be bothered. They then transfer you to numbers that never pick up. You request a call back from another property manager and that manager never even calls you back!

  

  Business Response

  Date: 12/13/2023

  Hudson Homes appreciates **************** providing additional information and the opportunity to provide clarity regarding her experience. **************** was charged back for fee's accrued prior to filing with the local court. Hudson Homes did not file with the court because a payment was received, so she avoided additional filing fees that would have been applied had Hudson Homes filed with the local court and in accordance with the lease agreement. 

  Regarding the communications concerns she has experienced, Hudson Homes apologizes for any communication issues that she may have had with her property management team. The property manager for that team has been made aware of her complaint and will review her concerns with the applicable team members. **************** currently does not have a balance with Hudson Homes. We hope that we are able to provide a more positive experience moving forward and consider this case to be resolved. 

   

• Initial Complaint

  Date:11/06/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I rented a house from Hudson homes management, and have had problems from day one. First it took two weeks before they fixed bathroom drain and we couldn't shower due to the amount of dirty water sitting in the tub. I was very clear that we couldnt shower but they took that long anyway. Then we told them on day one the place had bugs they sent someone once then told us its our problem. Only had one toilet in a two toilet house due to not fixing it. The list goes on, but the kicker is. We gave them **** for a security deposit and they gave me 585. Back. I cleaned the house better than I found it and aside from yard work I see nobreason for 850 to be taking from me. I have asked three times for receipts to prove the money was spent and they have yet to produce them.

  

  Business Response

  Date: 11/30/2023

  Hudson Homes appreciates ****************** for taking the time to express her concerns. We apologize for her dissatisfaction with the experience and any communication issues she may have encountered.

  ********************** property management team has thoroughly reviewed her concerns and determined that she was due an additional refund due to items included on her initial move-in condition form. Unfortunately, a technical error resulted in the move-in condition form not being used in her initial deposit accounting. The issue has been resolved, and the additional amount has been mailed to ****************** in the form of a check.

  Hudson Homes has been in communication with ****************** and has confirmed her receipt of the additional payment, with no further questions from her end. We consider this case to be resolved.

• Initial Complaint

  Date:10/05/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I provided an early termination notice due to major life changes on 07/13/2023 to be terminated effective October 31, 2023. I went on to the portal and paid my September 2023 payment on 08/29/2023. Hudson Homes sent a notice that stated I had 10 days to pay because payment was late but the notice was re-routed by **** due to mail forwarding to a previous tenant who has since moved out. I received the notice from the previous tenant on 09/12/2023. I promptly called Hudson Homes and was informed that my payment was rejected (which has never happened and shouldn't have happened as the funds were in the account) and I now needed to pay my rent via a money order service by taking cash to ******* or CVS and sending it into them. This sounded VERY suspicious... why would a big corporation be requesting I pay via cash? I am not comfortable taking out that much cash and taking it to a store to send to an unknown entity. Up to this point, I have never missed a rent payment and I have been renting this property for almost 3 years. I spent a week trying to reach my property manager via email and phone calls to see if this was legit and how I can get this taken care of but never heard back. When I finally was able to reach her on 9/25/2023, she stated that I needed to pay the September bill by taking cash to ******* or CVS and using some new payment service called Pay Near Me but that even if I did, their lawyers have already started eviction proceedings. I have made many attempts to speak to the company and my property manager to get this resolved but the company keeps adding late fees and making it difficult to pay. I just want the portal reopened so I can make my September payment and move forward with my October payment and reasonable early lease termination fees at the end of October but I can't even reach anyone who will discuss it with me and come to an agreement.

  

  Business Response

  Date: 10/19/2023

  We appreciate the opportunity to address **************** concerns and respond to the complaint. While we regret that ************ had negative experience, we would like to provide additional context and clarification on certain aspects mentioned in the complaint.

  It is noted that **************** payment for September rent was returned by the bank. However, we are unable to provide specific details on the reason for the return, as this falls under the purview of his financial institution. We recommend that ************ contacts his bank directly for additional information.

  In cases where payments are returned, we extend the option for residents to use a local payment service known as **** to settle any past due balances. **** is a nationally available payment service that residents may choose to utilize at their discretion. Furthermore, in the communication sent on 9/27, in which **** was offered, ************ was also provided with detailed instructions on how to submit a payment directly to Hudson Homes via mail if he did not want to use the **** service. 

  We acknowledge **************** notification of his move-out from the property and extend our best wishes for his future endeavors. Considering this information, we consider the case to be resolved.

  Customer Answer

  Date: 10/29/2023

  I am rejecting this response because:   

  In response to Hudson Homes' message, I had more than enough funds in my account to pay the rent as I have paid the rent each month previous. Even if I hadn't had the funds, my bank account is set up to cover any overdrafts and then charge me a fee for the overdraft. 
  
  
  When I received notice from Hudson Home's that my rent was late, I immediately went to make the payment again on the Portal but the ability to make a payment on the Portal had been removed. I attempted to contact my property manager on multiple occasions to discuss how I could resolve the issue but she never returned my calls or emails. When I finally was able to get through to someone at Hudson Homes, I was harassed about when I was going to make the rent payment. I tried to explain my situation but was just told I needed to go to this Pay Near Me service (i.e. going to a local CVS or ******** to make the payment in cash. After doing some research on this Pay Near Me service, I was not comfortable going to make the payment in cash, as there are many complaints about this service losing payments or not providing receipts/documentation that payments were ever made. When I finally reached my property manager, she also told me I needed to take cash to ******* to make the payment. There was no explanation as to why I couldn't make the payment via the Portal like I had every other month.
  
  
  Hudson Homes' resolution to this problem was to evict me. I have since received notification from the court that I have been evicted and now owe almost $4200 in legal fees/past due rent. I have moved out of the home and am planning to make the payment to the court to resolve the issue and move on, however, Hudson Homes' just this week sent me an itemized bill for close to $10,000 stating that I owe them money for past due rent, late fees, early termination fees, and house cleaning. I left the property in much better condition than it was  when we had originally moved in 3 years ago because it was a home to myself, my wife and son. I do not believe Hudson Homes' is acting with integrity and is trying to not only evict me but also now charge me for an early lease termination.
  
  
  On top of these recent issues with Hudson Homes', when we moved into the home we had to do extensive cleaning and maintenance. This included removing dead animals from the fireplace, repairing nails sticking out of the wood floors, fixing the hot water heater (replacing the core) because whenever we would request repairs or maintenance be done by Hudson Homes', they would fail to make the repair for months on end. It took 6 months for them to repair a leaking bathtub and a bunch of broken windows.
  
  
  As previously stated, I plan to pay the costs the court has determined for the eviction in order to put this in the past, however, I submit this complaint as a warning to others who may consider renting a Hudson Homes' property.
  

  

  Business Response

  Date: 11/07/2023

  Hudson Homes appreciates ************ providing additional details. We have no additional details to provide outside of our original response which explained that he would need to contact his financial institution regarding the returned payment and that in the email communication sent on 9/27, in which **** was offered, ************ was also provided with detailed instructions on how to submit a payment directly to Hudson Homes via mail if he did not want to use the **** service.

  Hudson Homes regrets that ************ has had a poor experience, but with no new details to provide we consider this case to be resolved.