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          Find a Location

          Associa Home Office - Dallas has 148 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileAssocia Home Office - Dallas

            Property Management
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            In the complaint description on step 2 of the form, please provide the name of the association and any other name/address information associated with the account. This will help ensure your complaint is addressed in a timely manner.
            See all additional business information

            Contact Information

            5401 N Central Expy STE 220

            Dallas, TX 75205-3347

            Get Directions
            Visit Website
            (877) 277-6242

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            Customer Reviews

            1.15/5

            Average of 211 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            728 complaints closed in last 3 years

            257 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/14/2009

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Associa Home Office - Dallas has 148 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5401 N Central Expy STE 220, Dallas, TX 75205-3347
              BBB File Opened:
              8/30/2007
              Years in Business:
              45
              Business Started:
              1/1/1979
              Business Started Locally:
              1/1/1979
              Business Incorporated:
              12/12/2001
              Accredited Since:
              9/14/2009
              Type of Entity:
              Corporation
              Alternate Business Name
              • Associa
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              Business Management
              • Mr. Billy Rudolph, Director of Corporate Communications
              • Mr. Andrew Fortin, SVP External Affairs
              • Ms. Emily Baehner, Complaint Manager
              Contact Information

              Principal

              • Mr. John Carona, President/CEO

              Customer Contact

              • Mr. John Carona, President/CEO
              • Mr. Patrick Brensinger, Treasurer
              • Mr. Andrew Fortin, SVP External Affairs
              • Ms. Emily Baehner, Complaint Manager
              • Ms. Helen Eden Carona, Secretary
              • Ms. Allison Clark, Complaint Contact
              Additional Contact Information

              Phone Numbers

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              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              728 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              This management company continues to send violations for non-existent issues in regard to lawns while not hold other homeowners in our neighborhood to the same standards. This company is threating to hire an outside company to address lawn issue but will not meet or explain what the so-called issues are in an attempt to extort more money from homeowners. All while not addressing issues brought to their attention by said homeowners. ************** ******************************* and ********************************* Are the ones sending these so called violations.
              Read More
              Read 727 More Complaints

              Customer Reviews

              211 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Frank D

              02/17/2024

              ASSocia Our subdivision changed HOA management companys to ASSocia. I was instructed to make my payment to the previous management company.They took their time and I wound up making a payment to Asscoia. I put a stop payment on the payment sent to the previous management company and ASScoia is charging me a stop payment fee.STAY AWAY FOR THEM A BUNCH OF CROOKS!!!!!!!!Now Im will be selling my house just to get away from them.If I could leave them no stars I sure would.

              Associa Home Office - Dallas Response

              02/20/2024

              We are dedicated to our residents and we take your feedback very seriously. A member of our team will be contacting you directly to assist in resolving the complaint as soon as possible. Thank you for taking the time to post a review.
              Read 210 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

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