Business ProfileforToyota of Dallas

I financed a 2021 Toyota RAV4. Toyota signed a document agreeing they would do the touch *** on the paint, replace handles on the back gate, and have a remote start key. They told me to leave and come back to leave the car at the dealership. They called for me to get the car the next day and wanted me to take the car without replacing the handles or doing the touch ***. I left the car there for them to fulfill what was on the contract. They never notified me when the car was ready, I had to phyiscally go and ask to see if the car was ready because they refuse to communicate. They finally replaced the handles and said it was ready. However the touch up were poorly done, they grabbed paint and painted over the chipped paint without sanding it down and repairing the scratches. They insist that that's the best their "professional" team can do. They threatened me with towing the car and not doing the touch *** properly. They refuse to give me my down-payment back since I no longer want the car. In the contract it states I have *************************************************************** my refund (down-payment) back.