Reviews
Customer Review Ratings
Average of 35 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAbdur Rahim R
Date: 05/17/2025
4 starsI need a credit Review For my new Landlord by 5/18 .Review fromDuane F
Date: 12/19/2024
3 starsIt's still too early to tell since I just signed up not that long ago! Time will tell whether or not I will be satisfied or not!Review fromDorethea C
Date: 11/05/2024
3 starsI'm still filling out the company. So far so good.Review fromLarry F
Date: 10/21/2024
1 starStates that the report is free, that is false. They let you get to the end of the app. They want you to pay ***** month.
One Technologies, LLC
Date: 10/23/2024
We do not advertise free credit reports; however, our credit monitoring products are advertised with a 7-day free trial. Consumers are advised on the websites landing (first) page that a monthly membership fee of $29.95 is automatically charged after the free trial, unless it is cancelled.During Step 4, consumers are asked for their credit card information and advised to initially pay a $1.00 refundable processing fee to activate service. If the free trial is cancelled during the first 7 days, the $1.00 is refunded, thus resulting in no cost; if the trial is not cancelled, a monthly membership account begins and continues until cancellation. Although we show the consumer began enrollment three times this year, it was never successfully completed either time, thus resulting in no charge.Thank you,One Technologies, LLC Corporate EscalationsReview fromPatricia C
Date: 10/01/2024
1 starAnnual Credit Report during COVID is to be FREE of charges. Why are you requesting payment for my credit report. These *************** are NOT authorized to charge for my own report!!!One Technologies, LLC
Date: 10/02/2024
Consumers can obtain one free credit report each year from each of the three credit bureaus, ********, ******* and **********, via the website ********************************** provides online credit monitoring products that give consumers access to their credit reports and scores, first via a 7-day free trial; if the trial is not cancelled during the first seven days, a monthly membership account begins, at cost, and continues until cancellation. This consumer was advised of the terms of our offer each time she began enrollment this year, of which she subsequently abandoned purchase. At no time was she charged anything.Thank you,One Technologies, LLC Corporate EscalationsReview fromHelen B
Date: 09/14/2024
1 starI asked for the free credit report from the three credit agencies. When I received an email from scoresense I didn't open it because I get so many spam emails and I don't open what I don't recognize. The next thing I know I have charges of $1.07 and $39.95 on my credit card. I did not give my credit card number to this company. Now I find another charge for $39.95 this month, after I had called and cancelled and had an email saying my "membership" was cancelled. THIS IS UNACCEPTABLE!!!One Technologies, LLC
Date: 09/16/2024
While consumer does admit to signing-up for a free trial our credit monitoring product to obtain her scores and reports and confirms she received email verification of her purchase, she incorrectly claims she did not submit her credit card, which is the only way her purchase couldve been completed. The failure to cancel her free trial within 7 days resulted in her card being charged the specified payment fees.While the subsequent cancellation of her membership wouldve entitled her to a full refund, the consumer chose instead to file a chargeback dispute through her credit/debit card provider, which nullified the refund option in our payment system. Her clam of being charged after cancellation is also untrue.Thank you,One Technologies, LLC Corporate EscalationsReview fromDeidre F
Date: 08/30/2024
1 starIt's bad when you have to give a card number and pay a fee for what is suppose to be a free score, then if you return to check it the app tries to charge you again when your on the 2nd day of a 7 day trial period. ***!!!!!!! This is B______t!!!!!!!!!!!!!One Technologies, LLC
Date: 08/30/2024
Re: ***************************** Review of One Technologies Our credit monitoring products give consumers access to their credit scores and reports via a 7-day free trial, in which they are asked to initially pay a $1.00 refundable processing fee to activate service. If the trial is cancelled during the first 7 days, the $1.00 is refunded, thus resulting in no cost; if the trial is not cancelled, a monthly membership account begins at $39.95 and continues until cancellation. Although there is a record of the consumer attempting enrollment twice on 8/30/2024, we dont show it was successfully completed either time, which means any authorization charges would not be processed. Nevertheless, we can advise there are no supplementary charges within the trial period.Thank you,One Technologies, LLC Corporate EscalationsReview fromVernon L
Date: 08/13/2024
1 starBad business practice of insisting that a person who wanted a free credit score physically talk on the phone or chat on the app to cancel their account. That's very bad practice and wastes the customer's time.One Technologies, LLC
Date: 08/16/2024
The consumer signed-up online for NationalCreditReport on 8/13/2024 at 12:28 AM (ET); he apparently became aware he could not cancel his free trial automatically and had to wait until ************* opened at 9:00 AM the same day. However, in lieu of cancellation, he chose to file a complaint with the Better Business Bureau, expressing the undue hardship this situation had caused. While online cancellation is not a legal requirement for our credit monitoring products at this time, the consumers subscription was cancelled upon receipt of his complaint on 8/14/2024. Thank you,Corporate Escalations One Technologies, LLCReview fromJohnson A
Date: 07/17/2024
5 starsi sent out the jumpstart letters. i really dot see error on my report.. The only thig i see are the inquiries that needs to be removedReview fromTobi S
Date: 06/07/2024
1 starTOTAL LIE!! this is NOT A FREE SITE!! YOU HAVE TO PAY!!! THEY have you enter all your information then you have to enter a credit card to get your credit score!! SCAM!!!!One Technologies, LLC
Date: 06/11/2024
This consumer began her enrollment for our credit monitoring service on 6/07/2024; the headline offer she saw on our website was Get Your 3 Credit Scores. Directly below it stated, Monthly membership of $29.95 automatically charged after free trial until you cancel. After submitting personal information, which allowed us to verify her identity, she was asked for a credit card to complete her purchase. She ultimately chose not to complete enrollment and left the site. Her contention that she was not advised there would subsequently be a cost is incorrect. Thank you,Corporate Escalations One Technologies, LLC
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.