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          Find a Location

          Axxess has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Axxess

              16000 Dallas Pkwy STE 700N Dallas, TX 75248-6607

            • Axxess

              9535 Forest Lane, Suite 235 Dallas, TX 75243

            Business ProfileAxxess

            Information Technology Services
            Multi Location Business

            Contact Information

            16000 Dallas Pkwy STE 700N

            Dallas, TX 75248-6607

            Get Directions
            Visit Website
            (214) 575-7711

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Axxess has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Axxess

                16000 Dallas Pkwy STE 700N Dallas, TX 75248-6607

              • Axxess

                9535 Forest Lane, Suite 235 Dallas, TX 75243

              Location of This Business
              16000 Dallas Pkwy STE 700N, Dallas, TX 75248-6607
              BBB File Opened:
              1/18/2018
              Years in Business:
              17
              Business Started:
              4/5/2007
              Alternate Business Name
              • Axxess Healthcare Consult
              Business Management
              • Damond Isiaka, Agent
              • Mr. John Olajide, Founder/CEO
              Contact Information

              Principal

              • Mr. John Olajide, Founder/CEO

              Customer Contact

              • Damond Isiaka, Agent
              • Niyi Dlajide
              • Tynisha Jackson
              • Mr. John Olajide, Founder/CEO
              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/25/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On July 14th, Axxess pushed out a new release to correct an issue with the EVV tracking. The new release caused me to not be able to see the majority of my patient data on the mobile application as a nurse. My phone was compatible prior to the release and all seemed fine. After over 5 weeks of me continuing to ask for a correction, Axxess has said they are not able to test it on phone similar to mine (Galaxy S9 which is a pretty popular phone) and therefore they will no longer support it. Just 3 weeks prior, I verified with another technician that my phone met the requirements in terms of the software level and such. Know that if they do a new release, they may just decide to not support a device you are using the field. They have an expectation that you will be able to buy a new one so it works easy for them. They look for easy outs when it comes to technical support and are not honest about if anything is being done.
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Charles M

              07/20/2021

              This company is incredibly unethical, do not sign up to use their software. Customer support is absolutely terrible, and they randomly change the terms of your contract and REFUSE to supply you with any documentation of that contract.

              Local BBB

              BBB serving North Central Texas

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