Reviews

This profile includes reviews for OYO Hotels Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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OYO Hotels Inc. has 30 locations, listed below.

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  OYO Hotels Inc.

  Dallas, TX 75201

• 

  Riverside Inn & Suites by OYO Danville Ceaser Casino

  2500 Riverside Dr Danville, VA 24540

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  OYO Townhouse Houston George Bush Intercontinental

  702 N Sam Houston Pkwy E Houston, TX 77060

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  OYO Hotel Rosenberg

  28382 Southwest Fwy Rosenberg, TX 77471

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  OYO Townhouse

  10155 North Fwy Houston, TX 77037

Review Details

• Review fromTamika F

  Date: 07/17/2025

  1 star
  They are unprofessional and take money without providing services then refuse to refund the money as promised to do

• Review fromAdam B

  Date: 07/17/2025

  1 star
  The assistant manager, ******** is incompetent. I had a reservation and drove 10 1/2 hours across the country and she gave my reservation away and couldnt refund me and honestly couldnt have cared less. I had to be on the phone for two hours the next day to get a refund because nobody would answer the phone. This place is filled with drug dealers and sketchy characters after hours. I did not feel safe. Even though they canceled my reservation, they still charged me! It will take several days to get my money back. ******** cannot handle the job she has. this place is truly disgusting. ******** should not have the job she has because she clearly cannot handle it. Good luck getting anyone on the phone there! ******** will never pick up.

• Review fromLisa H

  Date: 07/03/2025

  1 star
  I cancelled my reservation June 19th for a July 1 reservation. I was within the full cancellation window and received an email stating I would receive a refund of $408.. It is July 3 and I haven't received the refund.. I reached out by email and was told they would get back to me. No response. I reached out by phone and was told they would respond soon. No response. I'm extremely disappointed and frustrated

• Review fromBrandon B

  Date: 05/31/2025

  1 star
  Disgusting horrible rooms, smells like weed and there is mold everywhere, bathroom door wont close.

• Review fromLondon S

  Date: 05/07/2025

  1 star
  I asked this company several times to remove my phone number because I am not the person that is registered and they refused to do so. I block the numbers and they use another number to still text me. Not sure what else to do.

• Review fromAmanda H

  Date: 05/02/2025

  1 star
  Terrible and will not refund me for a disgusting stay, ac not working, dirty hotel room and bathroom, no remote and charged for USING a wash cloth!!!! Mobile Al location is horrible!!!!

• Review fromJoseph D

  Date: 04/11/2025

  1 star
  Got double charged and keep getting the runaround for my refund

• Review fromChristopher L.

  Date: 03/23/2025

  1 star
  Well we had been staying at motel 6 off and on for several months, but this last time we had enough. The owners wife of this franchise used my card to pay for stays after she was notified several times beforehand. Then after they employed my girlfriend as a cleaner for free rooms after being notified that she has seizures, then terminated her employment for not working hard enough through the seizures and the final straw was she didn't clean the fecal matter off of the sheets that were left in the sink in the room that she was cleaning, after this we were told we are banned from renting there. I can understand them stating that we need to pay for our rooms, and I did just that but to act like that when your rooms barely have the amenities they say. The refrigerator and microwaves don't work and on top of that.

  OYO Hotels Inc.

  Date: 05/06/2025

  Christopher ******* and his girlfriend were staying long term in our motel . His girlfriend had filled out an application for work and this was mainly done to stay at our motel permanently so they don't have to check out after 28 days. Christopher ********* girlfriend Hailey *** was hired on a two week trial basis as she had no housekeeping experience. In the interview she did not inform us of any immediate doctor appointments and her health conditions which would not make her available for work in the first two weeks. She was never charged for any nights that she did not stay at the motel. I think if we did then they would have complained to ******* or whichever website they booked from. She was paid for all her work that she did here. She was asked to leave the property as we have a 28 day extended stay policy at our motel. With this policy that customer has to vacate the motel and can come back to stay in 48 hours. They are well informed of the 28 day policy as this was their third 28 day stay at our motel since the beginning of the year. She was not feeling well on the second day where she was throwing up and had seizures in the night and could not work on the second day. We tried to work around her doctor appointments too. But her work did not satisfy the cleaning requirements of a housekeeper at this motel. We had to ask her to make corrections everyday and had to get other staff to fix her errors. She did not do basic things like change sheets with pet hair on them or even wipe the bathroom floor which had visible hair on them. If we showed it to her she said that she has vision problems due to seizures. The vision issues were not informed to us also earlier. So we also had to pay another person extra to check on her work and do the job of fixing the errors made by her everyday. So we told her at the end of the first week that this job is not suitable for her. The day of her checkout she dumped all her sheets and linen with the dog poop down the laundry chute. She was not working on that day and therefore she should not have entered that area ( only employees are allowed to the motel laundry area). Secondly she dumped those sheets and they stained and damaged other sheets and linen and it had to be all thrown out. We had the right to charge her for all the loss but we did not. This dumping of dirty sheets was also done earlier by her which was evident from our security camera. She also damaged our toilet system by clogging it with towels. Also on the day of the check out she checked out at 3pm whereas the checkout time is 11am. All this led to us entering the couple in the DO NOT RENT LIST. If they had gone to any other business ,they would have been charged a hefty penalty. Lastly, Motel 6 does not provide a microwave and fridge but we have it complimentary. And if they had issues with the microwave and fridge we have staff that can fix or replace the appliance. I am surprised that they stayed here for a long time and never complained about the appliances or the room to us.

• Review fromvictoria o

  Date: 02/26/2025

  1 star
  Terrible experience at this hotel. Charged our room a $500 smoking fee when we did not smoke. We tried to talk to them and let them know we turned on the room heater which produced a horrible burning smell. Management refused to discuss this issue with us and produced a fake reading from a smoke detector. Did the same thing with the room across the hall from us. Will never stay here again.

• Review fromZoey H

  Date: 01/31/2025

  1 star
  It’s not even worth 1 star at that they are the nastiest place I have ever stayed at. Along with trash everywhere and bugs all over the mattresses. And they charged my $70 I’m sorry but it’s worth maybe $30 if that because their services suck and the rooms are just horrid as can be.