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Business Profile

Hotels

Omni Hotels (Corporate Office)

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

About

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    STATE OF COLORADO OFFICE OF THE ATTORNEY GENERAL, ASSURANCE OF DISCONTINUANCE IN THE MATTER OF OMNI HOTELS MANAGEMENT CORP. RESORT FEES

    On November 9, 2023, Omni Hotels Management Corporation entered into an Assurance of Discontinuance (“Assurance”) with the Attorney General for the State of Colorado. The Assurance settles allegations that the business misrepresented room rates, mandatory fees, or total price in its advertising to consumers by promoting room prices that did not include all mandatory fees that would be charged to consumers for a stay at affiliated hotels.

     

    Under terms of the Assurance, the business agreed to clearly display any mandatory fees and the total room price in any advertisement or other public communication about room rates, with the total price after fees being the most prominently displayed rate, and taxes listed separate from fees. The company will also provide consumers with an explanation of any amenities the fees paid give them access to and will train employees on new pricing requirements.

     

    Additionally, Omni will be required to resolve any consumer complaints received by the state within 30 days and will respond in a timely manner and in good faith to any requests by the state for information or other needs.

     

    The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

     

    To view a copy of the Assurance, click here

Business Details

BBB File Opened:
4/20/1998
Business Started:
2/23/1976
Alternate Names:
Omni Hotel in Dallas, The
Omni Hotel
Omni Hotels Management Corporation
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Omni
Business Management:
Aimee Wolf

Additional Contact Information

Customer Contacts
Aimee Wolf
Fax numbers
Other Fax: (972) 871-5665
Other Fax: (214) 979-4599
Additional Phone Numbers
Other Phone: (972) 871-5600
Other Phone: (469) 287-0000
Other Phone: (972) 556-0800
Other Phone: (214) 744-6664
Other Phone: (800) 809-6664
Other Phone: (972) 730-6664
Other Phone: (402) 952-6664

Additional Information

Business Categories
Hotels, Motels

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