ComplaintsforHealth Central USA
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Complaint Details
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Initial Complaint
10/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered Primal Defense. I have never received the order but they have charged my debit card for *****Customer response
10/17/2023
The company contacted me and said the item is out of stock, I told them I will wait but that I want to be told if they cannot fulfill my order.
Thank you for y our help with this.
*****************
Initial Complaint
10/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with Health Central USA on July 29, 2023 for $26.96.I have patiently waited for my order and have been in contact with them thru messenger. They keep telling me that the item is out of stock, but when I go to there website the product is available all tho at a higher price. We I questioned them today thru messenger they have now completely blocked me and I cant send any messages. I would like my order at the original price or have a refund..at this point I cant even request a refund as they have blocked me.Initial Complaint
10/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered Celtic Sea Salt, Light Grey Celtic, Vital Mineral Blend, 1 lb (454 g) 1 3oz on September 24, 2023. The website said after 5 days there should be an email sent to confirm order. The charges have posted to my credit card and still no product. I have sent 2 emails requesting communication as to where my order is, no response. I am seeking the company to send my product immediately or refund me.Customer response
10/17/2023
Company has reached out and has refunded my money.Initial Complaint
10/10/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 9/15/23 I ordered a bottle of Silica Complex 180 ct order #****** and still haven't recieved the order and haven't recieved a tracking number. Tried email and calling. Upon calling the automated voice was unprofessional sounding and also said I was calling Digital Central ***. Then seeing other complaints I'm figuring it's a bogus company and I want my money back.Initial Complaint
10/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered two bottles of Tumeric on Aug 21. Never received them.Initial Complaint
10/09/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Oder was placed on 9/3/2023 for 6 of the ********* **************** Non-Drowsy, 60 Tablets at a cost of $79.58 charged to a **** credit card. Order number 128376.I received a confirmation on the order, but have not received the order or any other correspondence from them since. If they can't fill the order I would like a refund.Initial Complaint
10/04/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 bottles of natures gate conditioner from you on 7/9/2023, however I have never received this order. Ive attempted to contact the company but their provided email address does not work (from the Contact Us option on their website). It appears this company is fraudulent and I would like a refund of the total amount paid, $26.85. Order #******Initial Complaint
10/03/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I PURCHASED A VITAMIN ITEM FROM HEALTH CENTRAL USA.COM ON 9-14-23. I HAVE TRIED CONTACTING THEM, NO PHONE NUMBERS, NOTHING. I SENT A CHAT MESSAGE, I NOW HAVE TO DISPUTE THIS WITH MY BANK. 17 DAYS IS WAY TO LONG FOR ORDERING SOMETHING THAT ON THEIR SITE SAYS 3-5 DAYS. THEY ARE BASED IN ****** **.Initial Complaint
10/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Scam!!!! Purchased Celtic Salt, order was confirmed 8-23-23 never received tracking information. I can log in and shows my purchase total of $45.92 and unfilled. I sent several emails with no reply. I sent message from their ******** account and was told out of stock. The phone number is not valid. This company is a scam. I want a refund! Its now 10-2-23.Initial Complaint
10/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed order # ****** on Aug.26 and still haven't recieved my order. I've tried to contact customer support via email several times and have received no response.
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Contact Information
Customer Complaints Summary
189 total complaints in the last 3 years.
151 complaints closed in the last 12 months.