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On May 20, 2022, BBB Serving North Central Texas received a BBB Scam Tracker submission concerning Health Central USA.
Specifically, the submission highlights that the website is advertising to sell baby formula at a discounted price without a limit on the quantity you are able to purchase during the peak of a baby formula shortage in the US. Furthermore, this company fails to fulfill the order that the consumer paid for and contacting the company was difficult and any requests for a response were ignored.
BBB has confirmed that the website was updated in May of 2022 via the Shopify, Inc. platform and the address advertised on the website, is a virtual address.
BBB was unable to locate an active business registration for Health Central USA, and requested a detailed description of Health Central USA's affiliation, if any, with Digital Supply USA.
BBB requested the company's voluntary cooperation in confirming a business registration as well as providing the physical address of where their executive and administrative staff is located.
As of June 14, 2022, Health Central USA has failed to respond to BBB's inquiries.As of December 1, 2023, Health Central USA website had changed its product offerings/category offered to supplements. The business has shown history of changing its entire product lineup seasonally.
***BBB urges caution when conducting business with Health Central USA as it has been unable to confirm this is a legitimate business.***
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