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Business Profile

Commissary Contractors

Union Supply Group, Inc.
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB
Visit Website(866) 404-8989Email BusinessWrite a Review

About

Overview

Union Supply Group, Inc.

2500 Regent Blvd

Dallas, TX 75261-4401

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See Hours
Operating Hours
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
6:00 AM - 10:00 PM
7:00 AM - 3:00 PM

Find a Location

Union Supply Group, Inc. has 2 locations, listed below.

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    BBB Accreditation & Rating

    Union Supply Group, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A

    Reasons for rating

    • Length of time business has taken to respond to complaint(s)
    More InformationHow are BBB ratings calculated?

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    About This Business

    Union Supply Group provides commissary goods and services, including food, apparel, footwear, electronics, and personal-care products. The company assists correctional institutions with secure, appropriate product designs and packaging. Union Supply Direct offers package programs for offenders and families, allowing customized purchasing options. US Commissary Solutions manages commissary operations, providing end-to-end solutions with kiosks and software.

    BBB Accredited Since: 6/28/2021

    Years in Business: 34

    Products and Services

    Apparel, Athletic footwear, Clothing, Commissary goods, Commissary hardware, Commissary software, Electronics, Food, Footwear, Hard-goods, Kiosks, Package programs, Personal-care products, Sandals, Work boots

    Business Details

    Local BBB:
    BBB serving North Central Texas
    BBB File Opened:
    12/17/2019
    Business Started:
    5/21/1991
    Business Started Locally:
    10/2/2012
    Business Incorporated:
    5/21/1991
    Type of Entity:
    Corporation
    Alternate Names:
    Union Supply Direct
    Business Management:
    Mr. Aaron Peiser, Complaint Contact

    Additional Contact Information

    Principal Contacts
    Mr. James Barttrum, President
    Mr. Robert Deitz, Vice President
    Customer Contacts
    Ms. Debbi Drewry, Director of Marketing
    Mr. Aaron Peiser, Complaint Contact
    Mr. Scott Schaldenbrand, CFO
    Mr. James Barttrum, President
    Mr. Robert Deitz, Vice President
    Fax numbers
    Primary Fax: (877) 865-0919
    Additional Phone Numbers
    Other Phone: (877) 865-0910
    Other Phone: (888) 308-6466
    Other Phone: (877) 366-3397
    Other Phone: (855) 840-6660
    Additional Email Addresses
    Primary: Email this Business
    Additional Websites
    unionsupplydirect.com/

    Additional Information

    Business Categories
    Commissary Contractors, Commercial Products Distributors

    Latest Reviews

    • Renee M

      "This company stole my money(405.23) i ordered a package for my loved one who is locked up." ... Read full review

    • Mickey N

      "The costumer service staff i spoke with was unable to enunciate properly. I ask for information concerning a item in thirr inventory." ... Read full review

    • Telisha W

      "I made an order on or around 9/17/2025 and the order was delivered to REMOVEDbut my husband was moved to REMOVED. So REMOVEDsent the items back to Union Supply and I ended up placing a new order and they advise me that they would refund me even after me calling them several times." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.