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      Country
          Country

          Find a Location

          JM Bullion has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforJM Bullion

            Bullion Coin Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.54/5stars

            Average of 481 Customer Reviews

            Customer Complaints

            193 complaints closed in last 3 years

            40 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/14/2014

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            JM Bullion is an online retailer that supplies individual investors with physical gold, silver, platinum, and copper products.

            We deal strictly in physical metals intended for delivery directly to the customer.

            Products & Services

            JM Bullion offers a full catalog of gold, silver, copper, and platinum products. We keep our product catalog simple and consistent, thus ensuring we always maintain a sufficient inventory of each product.

            Business Details

            This is a multi-location business.

            Find a Location

            JM Bullion has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/26/2014
              Years in Business:
              13
              Business Started:
              1/1/2011
              Business Started Locally:
              1/1/2011
              Business Incorporated:
              9/30/2011
              Accredited Since:
              7/14/2014
              Type of Entity:
              Corporation
              Alternate Business Name
              • JM Bullion Inc.
              Hours of Operation

              Primary

              M:
              8:00 AM - 6:00 PM
              T:
              8:00 AM - 6:00 PM
              W:
              8:00 AM - 6:00 PM
              Th:
              8:00 AM - 6:00 PM
              F:
              8:00 AM - 6:00 PM
              Business Management
              • Mr. Michael Wittmeyer, CEO
              • Mr. Tom Fougerousse, Vice President Of Operations
              • Mr. Bert Byerley, Treasurer
              • Mr. Robert Pacelli, President
              Contact Information

              Principal

              • Mr. Michael Wittmeyer, CEO
              • Mr. Tom Fougerousse, Vice President Of Operations
              • Mr. Bert Byerley, Treasurer
              • Mr. Robert Pacelli, President

              Customer Contact

              • Mr. Michael Wittmeyer, CEO
              • Mr. Tom Fougerousse, Vice President Of Operations
              • Mr. Bert Byerley, Treasurer
              • Mr. Robert Pacelli, President

              Customer Complaints

              193 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/21/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              1/28/2024, I initiated *** payment of $42,915.99 for a tube of 20, 1 oz American Gold Eagle coins with premium shipping.1/30/2024, the amount was draft drafted from my account.2/5/2024, I received email notification that *** had cancelled my order without explanation.Shortly after receiving notice of cancellation, I contacted *** support who confirmed the cancellation but said I would need to initiate and *** reversal with my bank in order to get my money back, which I promptly did.2/6/2024 I received a letter from my bank that the *** reversal could not be reversed because the transaction was valid and the funds already withdrawn.Shortly thereafter I again contacted *** support who told me I'd need to send them a copy of this letter from my bank in order to get my money back.1/20/2024, again contacted who said they would need to send me an agreement to sign before my money would be refunded. They emailed me the agreement which is a poorly drafted and over broad word salad relinquishing my right to complain about (among other things) the refund itself. I told them I would need to speak with a lawyer before signing but was curious what would happen if I didn't and they confirmed that my money would not be refunded until I signed.1/21/2024, I have been advised by a lawyer to not sign the *** agreement which they require to refund my money, and so my money remains in limbo indefinitely.
              Read More

              Customer Reviews

              481 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              vince k

              02/08/2024

              I bought 9 coins and was very happy with the quality. Fast shipping easy process will buy again.

              Local BBB

              BBB serving North Central Texas

              BBB Reports On

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