Business ProfileforMaster Power Dent Repair
Current Alerts For This Business
On February 9, 2022, BBB contacted Master Power Dent Repair regarding advertised testimonials on their website: https://masterpowerpdr.com.
Master Power Dent Repair's website advertises testimonials from customers.
BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser. If a consumer’s experience represented in an advertisement is not the typical experience of those using the product or service unless the advertisement clearly and conspicuously discloses what the expected results will be.
BBB requested Master Power Dent Repair to disclose and substantiate the endorsed experiences is representative of what consumers will generally achieve and clearly and conspicuously disclose the generally expected performance in the depicted circumstances, with adequate substantiation for that representation of the typical result from customers’ testimonials.
BBB requested if Master Power Dent Repair cannot substantiate that customer testimonials express the common experience of their products and services with competent and reliable scientific evidence or they modify their website to clearly and conspicuously disclose
“These testimonials are based on the experiences of a few people, and you are not likely to have similar results.” “Results claimed by our customers below are based on individual experiences that are unique and cannot be guaranteed.”
Master Power Dent Repair responded to BBB’s inquiry stating they could change the testimonials to show the Google reviews.
BBB responded the Google reviews do not substantiate the common experience of customers and to provide competent and reliable scientific evidence or they modify their website to disclose the common results a consumer can expect.
As of March 1, 2022, Master Power Dent Repair failed to modify their website.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 758 N Harvey Mitchell Pkwy, Bryan, TX 77807-1013
- BBB File Opened:
- 2/8/2022
- Years in Business:
- 3
- Business Started:
- 2/7/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Adivana Martins, Managing Member
- Contact Information
Principal
- Ms. Adivana Martins, Managing Member
Customer Contact
- Ms. Adivana Martins, Managing Member
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.