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Find a Location

RVshare has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RVshare

      609 Castle Ridge Rd Ste 202 Austin, TX 78746-5368

      BBB Accredited Business
    • RVshare

      405 Rothrock Rd Ste 106 Copley, OH 44321-3146

    • RVshare

      537 N Cleveland Massillon Rd Akron, OH 44333-2457

    • RVshare

      PO Box 251 Bath, OH 44210-0251

    Business ProfileforRVshare

    RV Rental
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.17/5stars

    Average of 684 Customer Reviews

    Customer Complaints

    185 complaints closed in last 3 years

    61 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/26/2019

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We are a peer to peer rental marketplace that connects RV owners with RV renters. 

    Business Details

    This is a multi-location business.

    Find a Location

    RVshare has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RVshare

        609 Castle Ridge Rd Ste 202 Austin, TX 78746-5368

        BBB Accredited Business
      • RVshare

        405 Rothrock Rd Ste 106 Copley, OH 44321-3146

      • RVshare

        537 N Cleveland Massillon Rd Akron, OH 44333-2457

      • RVshare

        PO Box 251 Bath, OH 44210-0251

      Headquarters
      609 Castle Ridge Rd Ste 202, Austin, TX 78746-5368
      BBB File Opened:
      5/1/2019
      Years in Business:
      10
      Business Started:
      9/1/2013
      Business Incorporated:
      9/1/2013
      Accredited Since:
      6/26/2019
      Type of Entity:
      Corporation
      Business Management
      • Mr. Tom Klenotic, Vice President of Finance
      • Ms. Morgan Larkin, Vice President of Operations
      • Mr. Christopher Jackowski, Director of Customer Service
      Contact Information

      Principal

      • Mr. Tom Klenotic, Vice President of Finance
      • Ms. Morgan Larkin, Vice President of Operations

      Customer Contact

      • Mr. Tom Klenotic, Vice President of Finance
      • Mr. Christopher Jackowski, Director of Customer Service

      Customer Complaints

      185 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I reserved a trailer rental through RVShare on 3/10. When I reserved the trailer nothing stated that I had to purchase RV share insurance. After my rental was confirmed I started receiving emails about insurance offerings. I emailed RV Share and let them know that their insurance offerings did not match my rental. No one responded, I just kept getting emails and messages. Their insurance covers travelling w/ a rented trailer - I am not travelling. The trailer owner is delivering and picking up the trailer and the trailer will be parked on a $1M residential property, who was happy to add the trailer to their property insurance. I finally spoke to someone at RV share and she said I had to use their insurance (very expensive and not meeting my rental circumstance). I said I want to cancel and as I went though that process they want me to accept a $60.05 cancellation fee - also not disclosed at time of booking. The only way to process this cancellation is to pay the fee. This business has terrible processes, terrible customer service support, and hidden fees. I have reported this situation to the Attorney General.
      Read More

      Customer Reviews

      684 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elaine O

      1 star

      03/12/2024

      How can the BBB give this company an A+ rating with all these terrible reviews. They hide large hidden fees and requirements in their terms and conditions without being up front about it. They allow you to book and pay before they tell you that you have to give them your facial recognition identity to continue with your booking. Buyer Beware read their terms and conditions, if you don't look for it you pay for it. After booking they sent emails I could not reply to, requiring me to provide my facial recognition to verify my identity to complete my booking which I am uncomfortable with. I contacted their customer service to see if there was another way to verify my identity and I was told NO. I have to give them my facial recognition to complete my reservation. So I researched the terms and conditions of their third party *************** company they are using and found when doing the verification you are agreeing that they can use your identity for any thing they want including selling it to outside sources. So I called back to cancel and I was told that I would be charged $160.00 to cancel as it was over 24 hrs from when I originally booked even though I was never accepted. It is not the ** owner but ** Share the booking company that is the *****. Even though my reservation had never been accepted their terms and conditions state they can charge you if you cancel after 24hrs of the original request, not stating that if may not be accepted anyway. So they hook you into a contract without being upfront about their requirements or charges, and even though you are not accepted by THEM because you will not give them your **************** they charge you fees to cancel after 24hrs even though the trip was scheduled over 2 months out. These people are crooks and theives. It is not the actual people who own and rent the **s but the booking company ** Share that us scamming the unlearned buyer to rip them off.

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