Online Retailer
ZeeloolAbout
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Serving Delaware
- BBB File Opened:
- 2/21/2019
- Type of Entity:
- Corporation
- Business Management:
- Mr. Stefan Wang
Additional Contact Information
- Principal Contacts
- Mr. Stefan Wang
- Customer Contacts
- Mr. Stefan Wang
Additional Information
- Payment methods
- VISA, MasterCard, American Express, Discover, PayPal Express, Amazon Pay, store points, and HSA/FSA credit cards.
- Refund and Exchange Policy
- Please feel free to contact the customer service center, we will and be certain to deal with it appropriately to give you a pleasant purchasing experience.
6-Month Warranty
We provide a 6-month warranty that offers a one-time replacement pair within 180 days of receipt for clear defects in material and workmanship. This warranty does not cover damage caused by accidents, negligence, or improper care.
Issues Caused by Zeelool
Damaged Within 6 Months
We will remake and resend you a replacement for free If your glasses are broken due to the defects in material and workmanship within 180 days of receipt. Or if you prefer discount code to purchase new styles, we'd love to offer it.
Note: This warranty does not cover damage caused by accidents, negligence, or improper care.
Wrong Items
If you receive the wrong items which are not what you ordered, please contact us with a photo of the package and the wrong items. We will resend you the correct items immediately.
Note: There is no need to return any of the wrong items.
Issues Not Caused by Zeelool
Damaged on Arrival
The damage might happen in transport by the carrier most of the time, but we will take full responsibility for this situation. If you encounter the DOA issue, please contact us at your earliest convenience with photos of your damaged package/items. We will arrange a replacement immediately or issue you a full refund. - Business Categories
- Online Retailer
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