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Business Profile

Lawn Care

LawnStarter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Care.

Reviews

This profile includes reviews for LawnStarter's headquarters and its corporate-owned locations. To view all corporate locations, see

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LawnStarter has 15 locations, listed below.

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    Customer Review Ratings

    1.58/5 stars

    Average of 377 Customer Reviews

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    Review Details

    • Review frommarc c

      Date: 08/01/2025

      1 star
      where do i start i signed up for lawnstarter to get more homes in my area so i signed up got my job did everything took the pictures and what not.. when it comes to being paid its bad i wasted my fuel and time and lawnstarter is tellling me 2 weeks to get paid ! that is out of control they got paid the day i did the job... anyways after i did the job they wanted me to do a back ground check haha after i did the first job ... this should be done before you get your first job staright scam ... i got paid 50 bucks on a ***** dollar lawn
    • Review fromSandy S

      Date: 07/29/2025

      1 star
      Was charged for service not done. Not able to cancel service or reach customer *************************** not available. Had to contact credit card company to reverse charges. Website convoluted and user unfriendly. No way to reach the company. Extremely frustrating. I would give them an F minus. Shame in them for taking advantage; shame on me for being naive and not vetting properly.
    • Review fromRichard M

      Date: 07/23/2025

      1 star
      They offer terrible service send people that cut your grass to low and burn the grass please stay away from this company when filing a claim they offer you credit towards next service wont pay you for your claim
    • Review fromKyle S

      Date: 07/18/2025

      1 star
      Did not cut all of my lawn or weed ******, left piles of grass to kill whatever grass the piles are on, took extremely long and complained 2 times and still did not do what was asked. This place is a rip off joke!!!! I do not recommend
    • Review fromYvonne B

      Date: 07/12/2025

      1 star
      In *********, ********, the lawn cutters did not finish the job, in fact, there was no proof that they finished the job and they still took $317 out of my account for removing leaves that they never touched. When I called to get some help, there was no help at all. They took my money and didnt do anything, but cut the yard, which is basically less than a $50 service. Do not trust this company. Period!

      LawnStarter

      Date: 07/15/2025

      We are sorry to hear about your recent experience with one of our services, ******. Please know that we are proactively working to improve your experience.  We will be reaching out to you soon to make things right.  

    • Review fromAngela N

      Date: 07/03/2025

      1 star
      After a storm I had several pine cones in my yard. When LawnStarter came to do my lawn they cut up the pine cones and did not pick them. I sent a text to the pro and was told lawn starter does not pay them to remove debris. These are pine cones that have been cut up, now the lawn is filled with more of them. I am already paying $60 for them to spend 15 minutes missing grass spots and not trimming everywhere! I will not recommend them to anyone else.
    • Review fromLanard I

      Date: 07/02/2025

      1 star
      LawnStarter service is criminal. They mowed our lawn and after the fact sent an email notification that they will charge an additional $65 for long grass. After notifying LawnStarter that I did not authorize a long grass charge they refused to refund this charge. I spent one hour on the phone with ******* who explained he could not do anything about it. This company is desperate for money and will do anything for money including trying to force its customers to pay for ******************** not authorized or requested. Stay away from this company. A complete nightmare.
    • Review fromMatt H

      Date: 07/01/2025

      1 star
      This company allowed their contractor to charge me $1800 for what, according to their own website, should have been a couple of hundred dollars worth of sod (less than 100 sq ft). I provided them photos of the work expecting them to make it right. They instead gave me a $167 refund. ************** trash customer support. Dishonest, disingenuous, disgusting. They simply do not care about treating their customers fairly even when directly confronted with a clear error in pricing.
    • Review fromDevin M

      Date: 07/01/2025

      1 star
      These are not "Pro" contractors. These are people who want a side hustle and also own a mower. I used them one time and am now locked into a contract where I am forced to relive my experience another 2 times before I can cancel. Two men showed up and they were friendly. They didnt say much other than should be about 45 minutes. They finished almost 2 hours later and left when they were finished. I went in the front yard to discover grass clippings all in the street and covering the sidewalks. Then I feared for my backyard and ******* fears were confirmed when I discovered my pool was now a swamp and my yard was blanketed in piles of grass clippings. They did blow off the patio, which was nice, but no blower is strong enough to remove the tires marks on the patio from their mower. I spent 3 hours that evening, well after dark, cleaning my pool and putting it back to the way it was before they came out. I scrubbed the tire marks the next day and paid another contractor to completely mow and bag my whole yard again and also fix all the uneven strips that were left behind from the pros. LawnStarter is now forcing me to have them come out twice more for $55+$15 bag fee ($70) each when the actual professionals I found afterwards are only charging $50 flat to do a perfect job in 1/3 the time. Please do not make the same mistake as I did by using LawnStarter. Its not about the money to me. If they said hey, its going to cost extra to bag because thats not included I would have said great thats totally fine. Any Pro would know you absolutely must bag the grass around a pool.. there is no way around it. I spoke to Customer ********************** about my issue and they didn't care. I don't want anything more than to be rid of this company for good.
    • Review fromLisa W

      Date: 06/25/2025

      1 star
      This company cancel service agreement with out notification. Then when reinstated- kept making promises to have lawn cut- now I have to pay a lot to cut lawn by different company- because I am not able to do it myself. I need to be compensated- this is LawnStarter fault.

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