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          Find a Location

          Asure has 13 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Asure

              405 Colorado St Ste 1800 Austin, TX 78701-0088

            • Asure

              Norfolk, NE 68701

            • Asure

              Columbus, NE 68601

            • Asure

              Grand Island, NE 68803

            • Asure

              Nebraska City, NE 68410

            Business ProfileAsure

            Computer Software
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            405 Colorado St Ste 1800

            Austin, TX 78701-0088

            Visit Website
            (512) 437-2700

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Asure has 13 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Asure

                405 Colorado St Ste 1800 Austin, TX 78701-0088

              • Asure

                Norfolk, NE 68701

              • Asure

                Columbus, NE 68601

              • Asure

                Grand Island, NE 68803

              • Asure

                Nebraska City, NE 68410

              Headquarters
              405 Colorado St Ste 1800, Austin, TX 78701-0088
              BBB File Opened:
              2/28/2020
              Years in Business:
              34
              Business Started:
              6/13/1989
              Business Incorporated:
              6/13/1989
              Type of Entity:
              Corporation
              Alternate Business Name
              • Asure Software Inc
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              8:00 AM - 5:00 PM
              Su:
              8:00 AM - 5:00 PM
              Business Management
              • Ms. Stacy Zellner, Manager
              • Ms. Haley Kershner, Marketing Specialist
              Contact Information

              Principal

              • Ms. Stacy Zellner, Manager

              Customer Contact

              • Ms. Haley Kershner, Marketing Specialist
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/11/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I WAS REACHING OUT TO A COMPANY TO HELP ME FILE A ECONOMIC RECOVERY FOR OUR BUSINESS, THE BUSINESS I GOOGLED WAS CALLED **************, IMMEDIATELY A PERSON NAMED ************************* INTERCEPTED MY EMAILS AND SAID HE COULD PROCESS IT FOR ME, HE IS NOT WITH ************** HE IS WITH ASSURE, WHICH I NEVER REACHED OUT TO I PROVIDED ALL DOCUMENTS HE REQUESTED AND HE ASSURED ME HE COULD GET US A REFUND FOR OUR PAYROLL TAXES, BUT THE **** WOULD BE AROUND $4000 AND THE 1ST PAYMENT WOULD BE DUE AROUND OCT OR NOV. SO I ASSUMED THESE WERE THE **** THAT WOULD BE CHARGED FOR THE REFUND, I DISCOVER LATER ITS FOR SOME TYPE OF HR HANDBOOK, WHICH I HAVE NO USE FOR SINCE I NOW HAVE ONE EMPLOYEE AND WILL PLAN ON RETIRING THIS YEAR. I INFORMED THEM NOT TO PROCESS IT AND THEY SAID TOO LATE WE ARE TURNING YOU OVER TO COLLECTIONS AND THEY DID. I CONSULTED WITH THE *** AND THEY HAVE INFORMED ME THIS IS NOT AN LEGITIMATE PRACTICE WITH ERTC REFUNDING, I HAVE PLANS TO COMPLAIN TO THE *** ALSO ON THIS MATTER, AS I HAVE ALREADY CONSULTED WITH THEM AND THEY SAID THEY HAVE NEVER HEARD OF THIS PRACTICE WITH ATTACHING A HUMAN RESOURCE MANUAL. VERY UNSCRUPULOUS COMPANY.
              Read More
              Read 12 More Complaints

              Customer Reviews

              19 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brian K

              04/21/2024

              We were told we'd get an ERTC refund of over $160k. For their services all we'd have to do is sign on for their HR service. Fast forward 8 months....no ERTC refund, HR service is sham. DO NOT DO BUSINESS WITH THIS COMPANY! We're a small business that is out $12k with nothing to show for it!

              Asure Response

              05/01/2024

              Asure has provided you information and the status of your ERTC refund which is controlled by the IRS. We strive to ensure satisfaction and clarity in all our interactions. It's important to us that you received the HR support outlined in our agreement. Our records show that our HR team and your dedicated consultant have attempted to reach you on several occasions and have not received a response from you. We also show that we have delivered a draft employee handbook, an onboarding packet, several job descriptions, and compliance updates with limited or no feedback. We understand as a small company your time is often limited and in order to work on projects and have successful deliverables we need to work in partnership with you. We are committed to resolving any issues and invite you to contact us directly to discuss this matter further so we can address your concerns effectively.
              Read 18 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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