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Find a Location

A-Team Rentals has 1 locations, listed below.

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    Business ProfileforA-Team Rentals

    Tool Rental

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1715 E 10th Ave, Amarillo, TX 79102-4141
    BBB File Opened:
    6/1/1991
    Years in Business:
    40
    Business Started:
    11/30/1983
    Business Started Locally:
    11/1/1983
    Business Incorporated:
    6/1/2005
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jovo's A-Team Rentals LLC
    Contact Information

    Principal

    • Vona Adams, Manager

    Customer Contact

    • Joey Adams, Manager
    • Vona Adams, Manager
    Additional Contact Information

    Fax Numbers

    • (806) 372-7318
      Primary Fax

    Industry Tip

    BBB Tip: What to know before renting a tool or construction equipment

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I rented a Dunking Booth as a fund raiser for ********* ****** ****** (501C3). I am a board member for this non profit. Upon reserving I was told I would need to return it by 9a.m. I told the gentleman I live 2 hours away that wouldn't be possible. He said " we are pretty lenient and this is for a non profit just get it back and it will be ok". I also told the woman "Susan" went I picked it up that I could not have it back by 9.a.m. they maid me pay a 200.00 deposit up front along with the rental. I returned the tank at 2:30pm the date it was due. They billed me 172.16 which is 20.00 less than a full day rental. I told them no I said I couldn't have it back by 9am and everyone said that was OK and said nothing about late fees. The contract also says nothing about late fee prices. We held a fundraiser for a non profit and now have lost more then we made. I would like my full deposit back as they verbally said it was ok to be after 9a.m. and the contract shows nothing about fees.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric R

    1 star

    12/05/2023

    Being I had to pick one star.they made false accusation on me stated some pretty outlandish propaganda about me and to add insult to injury made it to one of my employers, causing me to be sidelined. They have no evidence to make such false claims our have any right to label me our anyone for that matter more then what I was a paying customer .truth be told there job is not counseling.there job is to help the customer which I wasn't instead I was profiled and made out to be labeled by some no educated illegal immigrant who was having bad day and needed to make fun of someone at my expense.so to the illegal immigrant where you profiling me cause u was having bad day? when I confronted the store staff about it they knew nothing to say.cause it was bunch of made up bullshit.staff sure had a lot to say over the phone to my employer.when I had go buy a pin for the lift I was renting.I was to ever use this place again.i rather die.i recommended ******* rentals.this place is a joke.the staff are a joke and there equipment a bunch worn out junk with a bunch of over weight no educated un friendly staff more worried about the ***** packages then a customer.so unless u fill like being profiled and made out to be something ur not because one of the illegals they have working there is having bad day and wants to start crap in someone life.i wouldn't go here. This place should be closed.i hope people go out of business.

    A-Team Rentals Response

    12/06/2023

    Sorry you had a bad day. You didn’t have a driver license and wanted to pull a bucketlift. The lady with the driver license did seem to have some problems and the customer with the account you were picking up for decided to not let me allow you to have. He did not want to be responsible for the rental of the equipment.

    Local BBB

    BBB of Amarillo

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