Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Citizens Bank, N.A. provides banking services, including checking accounts, savings accounts, CDs, personal loans, home loans, and auto/boat/RV financing. The company assists clients with deposit accounts, commercial loans, and mobile banking options.

BBB Accredited Since: 8/5/1993

Years in Business: 105

Products and Services

Full service bank.

Business Details

Local BBB:
BBB of Abilene
BBB File Opened:
8/5/1993
Business Started:
5/26/1920
Business Started Locally:
5/26/1983
Business Incorporated:
1/1/1983
Type of Entity:
Corporation
Number of Employees:
25

Additional Contact Information

Principal Contacts
Mr. Lawrence Bertsch, President
Customer Contacts
Mr. Lawrence Bertsch, President
Fax numbers
Primary Fax: (325) 691-1628
Social Media
Facebook

Additional Information

Other Resources
Banking, Department of, Texas
2601 N Lamar Blvd
Austin TX 78705
Phone Number: (512) 475-1300
www.banking.state.tx.us
[email protected]

Latest Reviews

  • Kimberly B

    "I do not have my mortgage company, Citizens Bank as a lien holder for my flood insurance, as I do not live in a flood zone. March 31st, 2025 my home flooded." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.