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Business Profile

Bank

City National Bank

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

About

About This Business

Citizens Bank, N.A. provides banking services, including checking accounts, savings accounts, CDs, personal loans, home loans, and auto/boat/RV financing. The company assists clients with deposit accounts, commercial loans, and mobile banking options.

Years in Business: 106

Products and Services

Full service bank.

Business Details

Local BBB:
BBB of Abilene
BBB File Opened:
8/5/1993
Business Started:
5/26/1920
Business Started Locally:
5/26/1983
Business Incorporated:
1/1/1983
Type of Entity:
Corporation
Number of Employees:
52

Additional Contact Information

Fax numbers
Primary Fax: (325) 691-1628
Additional Email Addresses
Primary: Email this Business

Additional Information

Other Resources
Banking, Department of, Texas
2601 N Lamar Blvd
Austin TX 78705
Phone Number: (512) 475-1300
www.banking.state.tx.us
[email protected]

Latest Reviews

  • Kimberly B

    "I do not have my mortgage company, Citizens Bank as a lien holder for my flood insurance, as I do not live in a flood zone. March 31st, 2025 my home flooded." ... Read full review

View all Reviews

Frequently asked questions about City National Bank

  • Is City National Bank BBB Accredited?

    No, City National Bank is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of City National Bank?

    City National Bank has an A BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does City National Bank have on BBB?

    City National Bank has 4 complaints filed with BBB in the last 3 years, 1 of them in the last 12 months.

  • How many customer reviews does City National Bank have on BBB?

    City National Bank has 1 customer review on BBB.

  • How do I file a complaint against City National Bank?

    You can file a complaint against City National Bank on BBB.

  • Where is City National Bank located?

    City National Bank is located at 4201 S Treadaway Blvd, Abilene, TX 79602-7801.

  • What does City National Bank do?

    The BBB Business Profile for City National Bank describes the business as follows: Citizens Bank, N.A. provides banking services, including checking accounts, savings accounts, CDs, personal loans, home loans, and auto/boat/RV financing. The company assists clients with deposit accounts, commercial loans, and mobile banking options. Business category: Bank.

  • How long has City National Bank been in business?

    City National Bank has been in business for 106 years, since 1920.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.