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Business Profile

Auto Repairs

Crusader Autoworks

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Johnathan L

    Date: 10/01/2025

    DO NOT GO!!!! i took my truck to have a diagnostic done because we wasn't sure what was going on. i dropped it off Wednesday after close. Thursday was when they said they would start working on it. Thursday night they had not called me so i called them i was told they have found nothing out. fine no big deal they told me to call Friday afternoon and they would have a answer. called Friday and was told it may be something electrical but they don't know. i was told it threw 4 codes and they were going to have to look into it. they said they could call me Monday. i wanted till lunch time Monday to call and low and behold still no answer. they said they would call me Tuesday and let me know exactly what's going on. no call by 130pm that day so i called them. then found out they had not even started my car when they claimed to the lady said they started working on it Friday. they codes that was thrown only 1 had to do with electrical. after talking with the main desk lady (sweet at the time but showed her true colors when i called them out ) about what's going on they tell me they will have a answer by 5 i told them that i need a answer now please. at that time they claimed to know what was going on. when they told me how ,much it was going to cost (150.00 was the quote for just a diagnostic) they charged me 625 because they added 3 relays to the car and never told me. then i was told it was 2 parts one was a transfer case and the other was a shifter when i asked what shifter it could be (gear shift or trans) they told me the file was deleted because they wasn't going to make me pay. so i went through a week of trouble to get info that wasn't fully given to me. go some where else do not go to this place its not worth the head ache.

  • Heather R

    Date: 04/13/2025

    Terrible service. They blew my engine to my vehicle by installing a flywheel incorrectly. Replaced it with a used (90k mile) engine which blew 2 months after they installed it. They replaced that one with another used engine which has now blown 8 months later. They would not respond to my attempts to remedy issue- completely gave me the run around (wouldn’t call me back or respond). I was told no they won’t do anything else to it because the one they installed 8 months ago was only under a 6 month warranty. They offered to “finance an engine for me” which I declined because they blew my perfectly fine engine in the first place and the 2 they have installed since have both blown. Do not recommend. Not honest or reliable.

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