Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Parking Facilities

Metropolis Technologies Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Reviews

This profile includes reviews for Metropolis Technologies Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Metropolis Technologies Inc. has 37 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.05/5 stars

    Average of 260 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGlenn F

      Date: 09/27/2025

      1 star
      drove myself to the emergency room to the local hospital admitted myself I spent two days in the hospital come out and they still charge you even though you’re a patient where last year before this company became involved it didn’t charge if you became a patient… what a rip off and and a lot of money,$33 for less than 48 hours piece of **** company but I see all the reviews are like that… this was not a major metropolitan area it was in New Brunswick New Jersey there’s farms like 3 - 4 miles away
    • Review fromj. p.

      Date: 09/24/2025

      1 star
      parking online stated $11.99 for a day pass. my bill ended up being 41 dollars for 15 hours, they stoll 30 dollars from my bank account
    • Review fromMatthew M

      Date: 09/19/2025

      1 star
      Whatever you do, avoid using this company to park wherever you're going. They will try to overcharge you and send you a notice in the mail stating that you did not pay for parking. Even when you give their employees the reference number of you're receipt and they themselves opened the parking barrier for you to exit parking ramp. And then they will blame it on their camera system.Stating that their camera mistake o for a zero on your license plate. Never again will I use this companies parking ramps!
    • Review fromCurtis M

      Date: 09/16/2025

      1 star
      Unknown to me, Metropolis has taken over the garage at my hospital (********, bldg 5) and fired the attendants. Once I pulled in, there is NO WAY to exit the garage without installing their app, which took 4 tries and 20 minutes of "We're sorry, an error has occurred. Please try again." How about someone who doesn't have a phone? $6 dollars for the first hour. 100 yards away, I can park in bldg 3 and get the first 1.5 hours free. The sooner this company goes out of business, the better. I will never use one of their garages again.
    • Review fromHeather M

      Date: 08/21/2025

      1 star
      Zero Stars! BBB please do something. Fraudulent charges on my credit card, one I've received refund so far. Ghost texts indicating parking in other states that I'm not in about 1x/month.
    • Review fromLouise J

      Date: 08/19/2025

      1 star
      Their app did not work on my iPhone. It couldn’t process payment or accept the validation offered by the business I visited. And it froze my phone when I tried to pay again or validate my parking. I had to restart my phone, it was so bad. They threatened a $45 charge if I didn’t pay. I finally tried using my iPad which worked. I complained and got a genetic reply suggesting my phone didn’t have adequate internet access. I replied and explained it still didn’t work on my home WiFi and then asked for a refund. I have not received a reply.
    • Review fromHeather M

      Date: 08/17/2025

      1 star
      There's no way to verify your car if you pay it online and then they bill you double, after they know you've left your car. There are no attendants to get help, no signage on the parking lot to know which one you are in, and over a month has passed and some random bill shows up? Call center was unprofessional, difficult to understand due to the amount of voices in the background, and thick accents. 0/10
    • Review fromEva H

      Date: 08/06/2025

      1 star
      Worst customer service ever. They charged me for a service they did not provide and refused to reimburse me despite all the evidence I provided that the charge is erroneous. I will never use them again.

      Metropolis Technologies Inc.

      Date: 08/11/2025

      Hi ***, 


      I'm really sorry to hear about your experience. I have reached out to you via email. I hope we can make this right for you. Have a great day. 

    • Review fromDon T

      Date: 07/31/2025

      1 star
      I wish I could leave a no star. From here on out, I will avoid any place that uses this company. They want to charge you every time you leave and enter a lot, even when you just arrived, and have no choice but to leave to grab a bite or what not. I have had other issues in the past where I have spent a lot of time having to call and show proof (understandable) of their error, in order to be reimbursed. Both time it took days of back and forth. You can't just just someone on the phone the first try. Why would a lot want to charge you for "overnight", then on the same token get you every time you leave and return. It is one or the other. They should state it clearly and be sure to have it in bold letters so everyone is aware.
    • Review fromReggie D

      Date: 07/28/2025

      1 star
      Negative 1 these people are sad sorry and all of the above. ********* parking was that good but compared to these people they are 100xs better. At the ****** the trash stays full the stairs are NASTY THE SMELL BAD TRASH EVERYWHERE...the deck is not safe at all the doors never work for the residents ANYBODY can park the night club across the street late night loud harassing women. When you call the manager he does nothing but tell you lie after lie. The doors where never like this with ********* never. All they tell you is we will get people license plates are you serious after the fact. Its a matter of time before these people allow someone to really get hurt....Metropolis is the WORST

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.