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Business Profile

Parking Facilities

Metropolis Technologies Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Reviews

This profile includes reviews for Metropolis Technologies Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Metropolis Technologies Inc. has 37 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 256 Customer Reviews

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    Review Details

    • Glenn F

      Date: 09/27/2025

      drove myself to the emergency room to the local hospital admitted myself I spent two days in the hospital come out and they still charge you even though you’re a patient where last year before this company became involved it didn’t charge if you became a patient… what a rip off and and a lot of money,$33 for less than 48 hours piece of **** company but I see all the reviews are like that… this was not a major metropolitan area it was in New Brunswick New Jersey there’s farms like 3 - 4 miles away

    • j. p.

      Date: 09/24/2025

      parking online stated $11.99 for a day pass. my bill ended up being 41 dollars for 15 hours, they stoll 30 dollars from my bank account

    • Matthew M

      Date: 09/19/2025

      Whatever you do, avoid using this company to park wherever you're going. They will try to overcharge you and send you a notice in the mail stating that you did not pay for parking. Even when you give their employees the reference number of you're receipt and they themselves opened the parking barrier for you to exit parking ramp. And then they will blame it on their camera system.Stating that their camera mistake o for a zero on your license plate. Never again will I use this companies parking ramps!

    • Curtis M

      Date: 09/16/2025

      Unknown to me, Metropolis has taken over the garage at my hospital (********, bldg 5) and fired the attendants. Once I pulled in, there is NO WAY to exit the garage without installing their app, which took 4 tries and 20 minutes of "We're sorry, an error has occurred. Please try again." How about someone who doesn't have a phone? $6 dollars for the first hour. 100 yards away, I can park in bldg 3 and get the first 1.5 hours free. The sooner this company goes out of business, the better. I will never use one of their garages again.

    • Heather M

      Date: 08/21/2025

      Zero Stars! BBB please do something. Fraudulent charges on my credit card, one I've received refund so far. Ghost texts indicating parking in other states that I'm not in about 1x/month.

    • Louise J

      Date: 08/19/2025

      Their app did not work on my iPhone. It couldn’t process payment or accept the validation offered by the business I visited. And it froze my phone when I tried to pay again or validate my parking. I had to restart my phone, it was so bad. They threatened a $45 charge if I didn’t pay. I finally tried using my iPad which worked. I complained and got a genetic reply suggesting my phone didn’t have adequate internet access. I replied and explained it still didn’t work on my home WiFi and then asked for a refund. I have not received a reply.

    • Heather M

      Date: 08/17/2025

      There's no way to verify your car if you pay it online and then they bill you double, after they know you've left your car. There are no attendants to get help, no signage on the parking lot to know which one you are in, and over a month has passed and some random bill shows up? Call center was unprofessional, difficult to understand due to the amount of voices in the background, and thick accents. 0/10

    • Eva H

      Date: 08/06/2025

      Worst customer service ever. They charged me for a service they did not provide and refused to reimburse me despite all the evidence I provided that the charge is erroneous. I will never use them again.

      Metropolis Technologies Inc.

      Date: 08/11/2025

      Hi ***, 


      I'm really sorry to hear about your experience. I have reached out to you via email. I hope we can make this right for you. Have a great day. 

    • Don T

      Date: 07/31/2025

      I wish I could leave a no star. From here on out, I will avoid any place that uses this company. They want to charge you every time you leave and enter a lot, even when you just arrived, and have no choice but to leave to grab a bite or what not. I have had other issues in the past where I have spent a lot of time having to call and show proof (understandable) of their error, in order to be reimbursed. Both time it took days of back and forth. You can't just just someone on the phone the first try. Why would a lot want to charge you for "overnight", then on the same token get you every time you leave and return. It is one or the other. They should state it clearly and be sure to have it in bold letters so everyone is aware.

    • Reggie D

      Date: 07/28/2025

      Negative 1 these people are sad sorry and all of the above. ********* parking was that good but compared to these people they are 100xs better. At the ****** the trash stays full the stairs are NASTY THE SMELL BAD TRASH EVERYWHERE...the deck is not safe at all the doors never work for the residents ANYBODY can park the night club across the street late night loud harassing women. When you call the manager he does nothing but tell you lie after lie. The doors where never like this with ********* never. All they tell you is we will get people license plates are you serious after the fact. Its a matter of time before these people allow someone to really get hurt....Metropolis is the WORST

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