217 Customer Reviews
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Review from Kam K
5 stars04/25/2024
Very polite, respectful and had all of the information I was looking for. This company is my favorite source for news and I appreciate their professionalism.Review from Robert S
5 stars04/24/2024
"Your support was prompt, courteous, and appreciated. Thank You, *** Kudos Jeremy's Razors!"
Daily Wire Response
04/25/2024
Hi ***! Thank you so much for the wonderful compliments - we are honored! We strive to serve our members as quickly and efficiently as possible. We appreciate your continued support!Review from Sunny P
5 stars04/24/2024
I reached out to Jeremy’s because my razor handle broke. I was expecting a response within days or weeks and expecting a hassle. To my surprise, no questions asked and my issue was addressed to my satisfaction within hours of my request. Same day my new handle was shipped out! This has been the most top notch customer service I have ever received when presenting an issue and requesting a solution. Thank you, Jeremy’s!Daily Wire Response
04/25/2024
Hi Sunny, thank you for letting us know that you enjoyed the support you received! We are happy you found our service efficient, effective, and top notch! Thanks again for being a loyal Jeremy's Razors member and for your continued support!Review from Molly S
5 stars04/23/2024
Quick reply and rectified my situation! Thanks so much, Jeremy's Razors!Daily Wire Response
04/25/2024
Hi *****, thank you so much for the great feedback! Our Membership Experience team strives to serve our members as quickly and efficiently as possible. We appreciate your support!Review from Matt P
5 stars04/21/2024
I reached out to Jeremy's Razors due to a Gen 1 shaver handle that broke (around the 60-day mark of using the shaver). After a few short items requested (batch #, photo, brief description), I received an amazingly fast reply from Julianne in customer service. Julianne was extremely helpful, got a replacement shipped that day, and also followed up with me on my experience for feedback. This is the definition of customer service! A HUGE thank you out to Julianne for the lightning bolt response and zero frustration order assistance and I appreciate the continued customer care and product improvements the team at Jeremny's Razors is doing.Daily Wire Response
04/22/2024
Thank you for the great review, ****! We are happy to hear that our Member Experience team was able to resolve your issue in an efficient and effective manner. Your support means the world to us.Review from Charles A
5 stars04/20/2024
Easy to communicate with and my problem was quickly solved.Daily Wire Response
04/23/2024
Hi *******, thank you so much for the wonderful compliments - we are honored! We strive to serve our members as quickly and efficiently as possible and we are so happy that you were met with agents who were able to assist you with excellence. We appreciate your support!Review from Jeff T
5 stars04/18/2024
I put in the wrong ship to address on an order. I sent an email about the issue and there was very fast communication and problem resolution right after I sent an email. Two thumbs up!!Daily Wire Response
04/23/2024
Thank you, ****, for the awesome review! We are so happy that you are enjoying our products and we are always excited to hear that our Membership Experience team was able to help you with your request efficiently and effectively. We are grateful for your support.Review from Richard W
5 stars04/18/2024
It felt good to get full sentences that were informative and not shortchanged like a rude robot or customer service rep ???? Felt more like a friend. Keep up the good work ????Daily Wire Response
04/23/2024
Hi ******** thank you so much for the wonderful compliments! We are so grateful that we had the privilege of assisting you and are always excited to hear when our Membership Experience team can help solve your issues with kindness. Thank you again for taking the time to write this great review and we appreciate your continued support!Review from Rick P
5 stars04/18/2024
"I reached out about a broken handle and got a quick reply from Julianne in customer service (Jeremy's Razors Support). She was very helpful and got a replacement handle in the works for me. I appreciate your prompt and great customer service! Thank you!"Daily Wire Response
04/19/2024
Thank you **** for the awesome review! We are so happy that our Membership Experience team was able to help you with your request. We strive to deliver excellent customer service and are glad to hear that we were successful in caring for your request! Thank you again for your compliments and we are grateful for your continued support!Review from William A
5 stars04/18/2024
"Unbelievable how fast the response time was. 5 stars and 5 diamond service."Daily Wire Response
04/25/2024
Thank you ******* for the awesome review! We are so happy that our Membership Experience team was able to help you with your request so quickly and efficiently. We strive to deliver excellent customer service and are glad to hear that we were successful in giving you 5-diamond service! Thank you again for your compliments and we are grateful for your continued support!
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