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Business Profile

Fitness Center

Gold's Gym
BBB Accredited BusinessA+Rated by BBB
Visit Website(615) 956-6016Write a Review

About

Important information

  • Additional Info:
    To avoid delays, please include Gym location including street, city and state on Step 2 of the form when submitting your complaint.
  • Customer Complaint:
    This company has provided BBB with their designated customer relations person that consumers should contact prior to filing a complaint with BBB. Consumers may contact Ryan Calicott, Area Operations Manager, via email: [email protected] or phone: 615.956.6016 to discuss any concerns.

    It is not a requirement to contact a business prior to filing a complaint with BBB.

Overview

Gold's Gym

1713 Old Fort Pkwy

Murfreesboro, TN 37129-3338

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Find a Location

Gold's Gym has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Gold's Gym is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

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    About This Business

    Gold's Gym Tennessee provides a comprehensive fitness experience, offering amenities such as group fitness classes, childcare services, hot yoga, and specialized training spaces with extended. The gyms feature state-of-the-art equipment, free weights, and personal trainers to support members in reaching their health and fitness goals.

    BBB Accredited Since: 8/21/2014

    Years in Business: 17

    Products and Services

    Gold's Gym is redefining fitness with personalized transformation plans, state-of-the-art equipment, digital training options, certified personal trainers, and a diverse group exercise program.

    Business Details

    Local BBB:
    BBB of Middle Tennessee
    BBB File Opened:
    10/19/2009
    Business Started:
    2/1/2009
    Business Incorporated:
    7/22/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    East Tennessee Fitness
    Tennessee Fitness, LLC
    Business Management:
    Mr. Andrew Davis, Owner
    Mr. Ryan Calicott, Director of Facilities
    Ray Trott
    Mr. Rodger Olsen, CEO
    Number of Employees:
    632

    Additional Contact Information

    Principal Contacts
    Mr. Andrew Davis, Owner
    Customer Contacts
    Mr. Andrew Davis, Owner
    Mr. Robert Dennis, General Counsel
    Mr. Ryan Calicott, Director of Facilities
    Mrs. Elizabeth Davis
    Libby Wright, Marketing Manager
    Ray Trott
    Additional Websites
    tiktok.com/@goldsgymtn
    Social Media

    Additional Information

    Business Categories
    Fitness Center, Personal Trainer, Health Consultants, Exercise Programs, Yoga Instructor, Sport Club

    Latest Reviews

    • John C

      "At the Farragut Gold’s gym location, I signed up for what I thought was 3 months of training. It was a one year contract." ... Read full review

    • Takiyah W

      "I am filing this complaint regarding a personal training contract through Gold’s Gym / REMOVED that I did not knowingly agree to and never used.On or around January 28, 2026, I was enrolled into a 12-month personal training contract without my informed consent." ... Read full review

    • YINNER L

      "Been trying to cancel for 4 months. They keep coming up with excuses as to why it hasn’t gone thru while they keep charging my card." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.