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Business Profile

New Car Dealers

Cadillac of Memphis
BBB Accredited BusinessA+Rated by BBB
Visit Website(901) 761-1900Write a Review

About

Overview

Cadillac of Memphis

5433 Poplar Ave

Memphis, TN 38119-3634

Get DirectionsView Service Area
See Hours
Operating Hours
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
8:00 AM - 7:00 PM
Closed

BBB Accreditation & Rating

Cadillac of Memphis is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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About This Business

BBB Accredited Since: 3/1/1986

Years in Business: 52

Products and Services

All-Wheel Drive, Android Auto, Battery Service, Brake Service, Cadillac CT4, Cadillac CT5, Cadillac Escalade, Cadillac XT4, Cadillac XT5, Certified Pre-Owned Vehicles, Courtesy Transportation, Crossovers, Electric Vehicles, Extended Warranty, Finance Department, GM Accessories, Hands-Free Driving, Lease Options, Luxury Vehicles, New Vehicles, Oil Change, Parts Department, Payment Calculator, Pre-Owned Vehicles, Roadside Assistance, Sedans, Service Department, SUVs, Test Drive Scheduling, Tire Finder, Trade Appraisal, Vehicle Sales, V-Series Models, Wireless CarPlay

Business Details

Local BBB:
BBB of the Mid-South
BBB File Opened:
5/7/1985
Business Started:
3/26/1974
Type of Entity:
Corporation
Alternate Names:
Landers Cadillac Of Memphis
Business Management:
Mr. Kent Richey, President
Mr. Tyler Field, General Manager

Additional Contact Information

Principal Contacts
Mr. Kent Richey, President
Customer Contacts
Mr. Kent Richey, President
Mr. Tyler Field, General Manager
Fax numbers
Primary Fax: (901) 685-7431
Other Fax: (901) 385-8429
Additional Phone Numbers
Other Phone: (901) 761-1910
Other Phone: (901) 766-7217
Other Phone: (901) 766-7221
Other Phone: (800) 530-7124
Other Phone: (800) 545-7776
Other Phone: (901) 373-7373
Other Phone: (901) 881-0177
Other Phone: (901) 881-0178
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
New Car Dealers, Car Dealers, New Auto Parts

Latest Reviews

  • Sonja D

    "I would like to give a huge shout out to REMOVEDand the service department. The last few years services took a dip but I can honestly say that REMOVEDand the service department team have been working to turn things around." ... Read full review

  • Terry H

    "This place has gone so far down its hard to believe it was once held in high regards. Specifically the service department." ... Read full review

  • Willie B

    "I am filing this complaint against Cadillac of Memphis regarding the handling of repairs to my 2025 Cadillac Escalade ESV Sport REMOVEDvehicle was taken to Cadillac of Memphis in March 2026 for suspension and Service Leveling System/Service Suspension problems that caused warning lights and limited the vehicle speed to 56 MPH. The vehicle remained at the dealership for approximately three months." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.