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Business Profile

Ice Making Machines

Memphis Ice Machine Company

Reviews

Customer Review Ratings

5/5 stars

Average of 19 Customer Reviews

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Review Details

  • Review fromJoel K

    Date: 03/04/2024

    5 stars
    Service was timely, thorough and completely satisfactory, extremely courteous. I will certainly use again

    Memphis Ice Machine Company

    Date: 03/05/2024

    Hi ****, Thanks so much for sharing your thoughts on your experience with us. We're so happy that we were able to help with your ice machine service! We'll be here when you need us in the future.
  • Review fromBetsy F

    Date: 02/16/2024

    5 stars
    The communication from Memphis Ice prior to my service call was excellent. I received a phone call, email and text from my service tech. **** was friendly and very thorough. I highly recommend this company!

    Memphis Ice Machine Company

    Date: 02/17/2024

    Thanks so much for your review. You know we like to take care of our long time customers ;) We'll be here for you when you need **!
  • Review fromLaura M

    Date: 02/12/2024

    5 stars
    After we had a water boil in Memphis, we decided to have our ice machine serviced. Knowing full well everyone in Memphis was doing the same thing, I knew it would be at least a week before someone could get to us. The customer service rep was very professional and gave a reasonable timeline on when someone would be coming to do maintenance. We were surprised when the technician was at our office within a few days. He was friendly and knowledgeable and did what he came to do quickly.

    Memphis Ice Machine Company

    Date: 02/13/2024

    *****,We are very happy that we were able to service your machine and provide quality service. Please let us know if you need any service in the future.Thank you!
  • Review fromNancy H

    Date: 08/27/2023

    5 stars
    Great service. Had them come out for annual service and was very pleased. Great communication regarding the appointment and arrival time. Very pleased with work that was done. Appreciate their follow up to ensure we received service we expected. Highly recommend Memphis Ice.

    Memphis Ice Machine Company

    Date: 08/29/2023

    Hi *****, Thank you so much for the kind review. We are very happy that we were able to service your machine and provide quality service. Please let us know if you need any service in the future.
  • Review fromVictor W

    Date: 06/05/2023

    5 stars
    I've been doing business with Memphis Ice for a number of years and have never had a bad experience. Professional employees, very knowledgeable of their assigned job and company. I would recommend Memphis Ice to anyone.********************* **********************

    Memphis Ice Machine Company

    Date: 06/06/2023

    Thank you so much for the kind review. We're glad we were able to help and look forward to working with you in the future!
  • Review fromGold Standard

    Date: 05/03/2023

    5 stars
    Great Service. Fast Delivery. Highly Recommended. Staff was GREAT from start to finish.

    Memphis Ice Machine Company

    Date: 06/06/2023

    Thank you so much for the kind review. We're glad we were able to help and look forward to working with you in the future!
  • Review fromDENNIS R

    Date: 04/29/2023

    5 stars
    I have complete confidence in the knowledge and ability of the personnel at Memphis Ice. Their service personnel are always very courteous and thorough in servicing our ice machine. I highly recommend this company.

    Memphis Ice Machine Company

    Date: 05/01/2023

    Hi ******, Thanks so much for the kind review! We strive to instill confidence on each job and we are glad that was your experience with your recent call. Thanks for choosing Memphis Ice and we'll be here when you need us again.
  • Review fromArt k

    Date: 03/24/2023

    5 stars
    Memphis Ice is a very reliable company. The service guys are on time and always do a professional job

    Memphis Ice Machine Company

    Date: 03/25/2023

    Thanks so much *********** so glad that we were able to help. Please let us know if you need anything in the future!
  • Review fromGrace Baptist church R

    Date: 02/11/2023

    5 stars
    Memphis ****** Services our machine each Year,the parts are taken out cleaned And they text me pictures plus they clean up their mess!! We appreciate their business.

    Memphis Ice Machine Company

    Date: 03/25/2023

    Thanks so much for the review and kind words. We are so happy that we were able to help. You know where to find us if you need us for anything!

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