Business ProfileforRAMCO Remodel America Corporation

If you are in the market for kitchen remodeling, steer clear of RAMCO. All oversight of the quality of workmanship is left to the homeowner, and RAMCO gets offended when you question the quality of the job. Also, materials used were subpar, with visible cracks in the cabinet doors days after installation. Drawer fronts literally pulled off when opened, due to installers using double sided tape and **** nails. Cabinet doors were left to clank into one another, as RAMCO had never heard of resistors, apparently. Trim along upper valance (where cabinetry met the drywall) was left with large crack. When homeowner questioned installer about this, he was told "You can apply some caulk in it." Installer put trim there belatedly but it was done shamefully, with visible joints, no effort taken to make it look seamless. All trim cuts were done with a table saw with either the wrong blade or a dull blade and left jagged cuts that had to be replaced (but were once again left to the customer to bring up). To add insult to injury, the owner of RAMCO puts the blame on homeowner, bringing up the possibility businesses "get taken advantage of" when we pointed out the issues. He insulted us more saying he didnt care if we contacted BBB to about the lack of professionalism, saying he would not kowtow to us (when all we want is the job done). Additionally, we had ordered some half-moon lazy susans and we had to fight to get them. Owner had audacity to mention to us that they cost a lot (when we were the ones buying them). RAMCO had never heard of them, and it was up to the homeowner once again to do the research. When the bathroom granite was installed, it was left to the homeowner to do all the plumbing himself. And, the project is ongoing still. What was promised to be a 3-5 day project has taken past 18 months at this point. The owner of RAMCO insists this is incorrect, "you have a completed kitchen," yet this is untrue because there are many things that need to be fixed.