Business ProfileforFast Pace Health Urgent Care Clinic

BEWARE!!!! They WILL use your card WITHOUT your permission!!!! They know what they’re doing!!!!

Hi ********, we are sorry to hear about your issue.  We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly.  We ask that you contact our patient services department at [email protected] or (615) 819-1189 to discuss your concerns.  As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization.  We look forward to hearing from you.  

Regarding Fast Pace’s response to my review… They would like to reach out and discuss. That is rich.Good Luck on that. It took an act of congress to get a live person to help and help they DID NOT do. I was spoken to very condescending. This matter has NOT been resolved. It has escalated. They WILL charge your debit or credit card without prior authorization. They cannot even file an insurance claim properly or rather they DID but now that I’m on their radar … My date of service was 2-18-24 was denied. I think this is deliberate at this point.I reached out to my insurance company and they saw the provider’s errors and are refilling.Consumer’s beware as they WILL debit your account WITHOUT authorization. If you have by chance have paid with credit,debit or HSA card I would HIGHLY recommend you close those cards immediately and report this company to any and every agency that is available. If that doesn’t help hire an attorney… This is ridiculous. I have been in the medical field for 35 plus years and I have NEVER EVER experienced this much ATROCIOUS behavior and you CANNOT just go into ANY patient’s bank account and just take what you want!!!! And back to the insurance I was there a couple of times before with no problems and insurance was filed correctly and then I had this HUGE issue with them just taking whatever they wanted out of my BANK ACCOUNT and then yes, I tried and tried to reach out with virtually no help and I have filed complaints with agency that I can think of and now all of a sudden I’m getting a bill for over $600.00 and my insurance denied I now think that was in purpose. Retaliation for my complaints which are JUST. OUTRAGEOUS!!!